Account Executive - Mid Market jobs in United States
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Freshworks · 4 hours ago

Account Executive - Mid Market

Freshworks is a company that provides simple and powerful solutions to enhance customer and employee experiences. They are seeking a Mid-Market Account Executive to partner with mid-sized businesses, guiding them through the buying journey and offering tailored solutions to enhance their employee experience.

CRMInformation ServicesInformation TechnologySaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact
Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process
Own the Deal: Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
Collaborate Across Teams: Partner with our Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer

Qualification

SaaS sales experienceCustomer relationship buildingConsultative sellingEmployee experience solutionsCommunication skills

Required

3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships
A natural communicator who knows how to listen deeply, ask the right questions, and drive value
Solid understanding of SaaS platforms
Comfortable working in a fast-paced, evolving environment where your ideas are valued
A consultative, adaptable, and thoughtful approach - you're strategic but also hands-on when needed

Preferred

Bonus points if you've worked with employee experience (EX) solutions

Benefits

Flexibility: Hybrid schedule with a supportive, people-first workplace
Opportunities for development, mentorship, and career mobility

Company

Freshworks

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Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.

H1B Sponsorship

Freshworks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$484M
Key Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M

Leadership Team

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Dennis Woodside
CEO, President
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Shan Krishnasamy
Co-founder and CTO
Company data provided by crunchbase