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HSL Asset Management, LLC. · 4 hours ago

Receptionist Office Assistant

Corporate Asst Mgmt., Tucson, AZ, US

Full-time

Onsite

Entry Level

1+ years exp

HSL Asset Management, LLC. is a locally owned company that has been shaping Tucson living for 50 years. They are seeking a motivated Receptionist Office Assistant to oversee operations, support residents, and inspire the onsite team while handling general receptionist and office-related duties with a strong customer-service focus.

Asset ManagementProperty ManagementReal EstateReal Estate InvestmentRental Property

Responsibilities

Being the point of contact with prospective residents, current residents, and vendors, and setting the tone for their first impression of HSL by creating a professional, friendly, and hospitable atmosphere

Professionally handling phone-related duties such as:

Answering and redirecting phone calls

Welcoming potential residents

Answering basic questions and providing callers with address, directions, and other general information

Taking and forwarding messages

Performing administrative and clerical duties for assigned departments within corporate office including filing, copying, and scanning

Managing email and standard mail efforts such as:

Receiving, sorting, and forwarding incoming mail

Preparing outgoing mail, including sorting and stuffing a variety of correspondence

Coordinating pick-up and delivery of express mail services (FedEx, UPS, etc.)

Calendaring and scheduling

Assisting with invoicing, updating client files, and ordering office supplies

Typing memos, updates, notices, reports, and other documents

Ordering, receiving, inventorying, and maintaining office supplies

Handling customer complaints and providing appropriate solutions and alternatives within time limits

Performing any additional duties as assigned by the Executive Assistant

Qualification

Customer servicePhone etiquetteMultitaskingMS OfficeOffice equipment operationBilingual (Spanish)Problem solvingTime managementTeamworkCritical thinking

Required

Excellent phone etiquette and proficient verbal communication skills

Positive demeanor, professional appearance, and professional attitude

Ability to multitask and work efficiently with little to no supervision

Focus on customer-service and providing a first-class resident experience

Strong multi-tasking, problem solving, and time management skills

Unmatched punctuality, prioritization, organizational, tracking, and follow-up skills

Ability to dynamically relate to, interact with, and engage with diverse individuals both within HSL and outside of the organization

Ability to thrive in a dynamic, fast-paced office setting

Ability to work well in a team environment, to accept direction, and contribute to the overall success of the department and company

Exercising critical thinking skills to creatively solve problems and continually exercise sound judgment and trustworthiness in a professional capacity

Experience operating office equipment like phones, computers, copiers, and printers

Proficient computer/internet skills

40 hours per week as full-time employee

High school diploma or GED equivalent

1 year receptionist experience or proven experience in an office setting as a receptionist, front office representative, or a related position

Reliable transportation for use in business related tasks/duties as assigned, including a Valid driver's license and current automobile insurance

Preferred

Bilingual language skills (i.e., Spanish) not required, but is a plus

Knowledge of MS Office (Word, Excel, Outlook, Email) and Internet

Benefits

Employee lease rental discounts of 15-20% (excludes Encantada branded properties)

Comprehensive full-benefits package including:

Paid vacation, personal, and sick time that accrues from day one

Paid off-site and on-the-job training

Medical plans (subsidized by HSL), Dental plans, Vision, and Short-Term Disability

Company paid benefits include Long-Term Disability, Group Life Insurance, Employee Assistance plan, and 401k retirement plan with 50% match up to 3% of income