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Rally House · 1 hour ago

Retail District Manager

Grand Rapids, MI

Full-time

Onsite

Mid, Senior Level

3+ years exp

Rally House is a specialty retail store that operates over 180 locations nationwide and is seeking a District Manager to lead multiple stores. The role involves overseeing store performance, mentoring Store Managers, and ensuring a consistent customer experience across the market while driving company initiatives and operational excellence.

ApparelE-CommerceFashionRetail

H1B Sponsor Likely

Responsibilities

Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge

Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met; Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel; Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals

Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions

Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience

Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks

Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience

Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them.; Provide oversight and leadership related to inventory control, personnel, merchandising, etc.; Must actively participate in key campus or stadium events and activities.; Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas.; Looks for innovative ways to continue to enhance the in-venue event retail experience

Show initiative to assume additional responsibilities; Demonstrate ability to adapt to changes in direction and priority; Exemplify a 'Whatever It Takes!' spirit

Travel and work full shifts in stores within a given geographic area; Ability and willingness to travel overnight as needed; Ability to work weekends, nights, holidays, varying days and hours, based on business needs

Qualification

Multi-store managementVisual merchandisingCustomer experience focusRetail data interpretationLeadership developmentEmployee recruitmentProficient in Microsoft OfficeCommunicationProblem-solvingOrganizational skills

Required

Minimum of 3-5 years Store Management experience required

Ability to travel up to 2-weeks at a time during events

Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors

Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds

The position also requires the ability to work in, on, around, over and under fixed equipment and ladders

Preferred

Minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience

Knowledge in fashion apparel, and with proven results

College degree preferred

Benefits

Exclusive store discount

Competitive benefits package

Flexible PTO

401k match

Parental leave

Opportunity to travel

Continued development opportunities

Company

Rally House

Glassdoor3.4

Rally House is a retail company providing apparel and gifts.

Founded in 1989

Lenexa, Kansas, USA

1001-5000 employees

http://rallyhouse.com

H1B Sponsorship

Rally House has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (1)

2022 (1)