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Allstate · 2 hours ago

Telephone Claims Adjuster

Scottsdale Riverwalk Mtf

Full-time

Onsite

Entry, Mid Level

$68K/yr - $104K/yr

2+ years exp

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The Material Damage Telephone Adjuster is responsible for investigating and confirming the facts of loss for automobile accidents, determining coverage, liability, and adjusting claims within their authority.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Qualification

Adjuster licensesCustomer service orientationAnalytical skillsVerbal communicationWritten communicationTime managementProblem solvingProficient in WordProficient in Outlook