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lululemon · 6 hours ago

Community Specialist | Brookfield Place

New York, NY

Full-time

Onsite

Entry Level

$22.50/hr - $25.89/hr

1+ years exp

Lululemon is an innovative performance apparel company focused on creating transformational products and experiences. The Community Specialist is responsible for executing the store's community strategy by engaging with the community, building relationships, and delivering a world-class guest experience.

ApparelE-CommerceFitnessLifestyleSporting GoodsWellness

Comp. & Benefits

Responsibilities

Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life

Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention

Engage with the local community to identify future Ambassador or partner opportunities and to increase the store's standing as a community hub

Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience

Attend, support, and/or host local and regional Community events

Execute the product seeding strategy through community partners and Ambassadors

Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives

Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members

Qualification

Community engagementCustomer serviceRelationship buildingGrassroots marketingEvent planningLearner mindsetSelf-leadershipCollaborationCommunicationIntegrity

Required

Must be legally authorized to work in the country in which the store is located

Must have the ability to travel to assigned store with reliable transportation methods

1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Preferred

Education: High school diploma/GED/equivalent, or above

Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities