Sr IVR Tester jobs in United States
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Ascii Group, LLC · 7 hours ago

Sr IVR Tester

positionNewark, NJ
timeContract
remoteOnsite
senioritySenior Level
date5+ years exp

Ascii Group, LLC is seeking a Senior IVR Tester to join their team. The primary responsibilities include automation testing using tools like Cyara, creating functional requirements, and working on large projects while communicating effectively with engineers.

Human ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Prasanna Bommu
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Responsibilities

Automation testing using Cyara or similar tools
Creation of functional requirements based on business/client/end user needs
Experience in technical writing
Experience working on large/complex projects
Ability to communicate with engineers on requirements and expected outcomes
Familiarity with voice components and/or contact center practices/procedures
IVR knowledge of call flows, automation, self service
IVR, Complex ACD testing (both speech and DTMF)

Qualification

Automation testingIVR knowledgeComplex ACD testingTechnical writingCommunication skills

Required

5+ years of relevant experience
Automation testing using Cyara or similar tools
Creation of functional requirements based on business/client/end user needs
Experience in technical writing
Experience working on large/complex projects
Ability to communicate with engineers on requirements and expected outcomes
Familiarity with voice components and/or contact center practices/procedures
IVR knowledge of call flows, automation, self service
IVR, Complex ACD testing (both speech and DTMF)

Company

Ascii Group, LLC

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ASCII Group, LLC is a full service provider of comprehensive IT staffing services designed to fulfill the needs of local, regional and global companies.
dateFounded in 1984
location
Farmington, Michigan, USA
people-size501-1000 employees
web-link
http://asciigroup.com

H1B Sponsorship

Ascii Group, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (17)
2023 (8)
2022 (15)
2021 (18)
2020 (24)

Funding

Current Stage
Late Stage

Leadership Team

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Hima Kolanagireddy
President & CEO
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Recent News

CRN
Tech Advocate And ASCII CEO Alan Weinberger Mourned As ‘Visionary’
2025-07-04
Company data provided by crunchbase