The Wendy's Company · 3 hours ago
Customer Service Manager
Wesley Chapel, FL
Full-time
Onsite
Mid LevelThe Wendy's Company is a well-known fast-food chain, and they are seeking a Customer Service Manager to lead their team. This role involves problem-solving, customer service, and teaching team members while ensuring food safety and brand standards are met.
Food and BeverageRestaurantsSnack Food
Responsibilities
You enjoy problem solving, customer service and decision making
You want to be a leader and you’re committed to teaching and growing your team
A commitment to promoting proper procedures and a culture of food safety
Flexible work availability
Stand and move for most - if not all - of your shift
Use restaurant equipment such as a headset, register or grill
Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
Qualification
Required
You enjoy problem solving, customer service and decision making
You want to be a leader and you're committed to teaching and growing your team
A commitment to promoting proper procedures and a culture of food safety
Flexible work availability
Stand and move for most - if not all - of your shift
Use restaurant equipment such as a headset, register or grill
Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
Benefits
Healthcare benefits for full-time shift managers
Paid time off
401(k) with employer match
Employee assistance program available for ALL employees
Company
The Wendy's Company
The Wendy's Company serves up hamburgers around the world made with fresh, never frozen beef.
Founded in 1969
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Todd Penegor
President & Chief Executive Officer
Matt Spessard
SVP & Global Chief Technology Officer
Recent News
Canada NewsWire
2025-10-15
Company data provided by crunchbase