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First Community Bank · 4 hours ago

Part-Time Teller

Milton, WI

Part-time

Onsite

Entry Level

$16/hr - $20/hr

1+ years exp

First Community Bank is seeking a Part-Time Teller to serve as the first point of contact for clients. The role involves providing excellent customer service, processing transactions, and maintaining a professional image while assisting customers with their inquiries and account needs.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Project a courteous, professional and service-oriented image to all clients, vendors, visitors, and associates

Provide excellent customer service by actively listening to customers and addressing their needs

Exhibit confidence and maintain confidentiality

Assist customers with inquiries, account updates, and general information

Assist with and attend special bank functions as needed

Demonstrate reliable attendance

Detect and prevent fraud by following established protocols and procedures

Collaborate with team members to resolve customer issues and ensure customer satisfaction

Perform customer account maintenance as needed

Process transactions accurately, including debits, credits, and cash handling

Upsell products and services to meet customer needs and achieve sales targets

Perform cash management duties, including opening and closing cash registers

Other duties as assigned

Qualification

Customer service experienceInterpersonal etiquetteTransaction processingMS Office SuiteProfessional communicationsEmpathyFinancial servicesPositive attitude

Required

High School Diploma or equivalent

Strong interpersonal etiquette and written communications

Ability to handle difficult situations with professionalism and empathy

Strong match skills for accurate transaction processing

Customer service experience: 1 year (Required)

Proficient in professional communications, including the use of computer systems and software applications, including MS Office Suite

Friendly, positive attitude and sense of humor

Preferred

Customer service experience preferred

Knowledge of the financial services industry is an asset

Benefits

Annual bonus eligible

Company

First Community Bank

First Community Bank is a comprehensive banking and financial services company with 67 financial centers located in West Virginia, It is a sub-organization of First Community Financial.

Founded in 1874

Bluefield, Virginia, USA

501-1000 employees