SolarWinds · 2 hours ago
Frontier AI & Agentic Automation Intern (People Technology)
Austin, TX
Internship
Hybrid
InternSolarWinds is a people-first company focused on enriching the lives of its employees and customers. The Frontier AI & Agentic Automation Intern will contribute to developing innovative HR services using Autonomous AI Agents and work on prototyping solutions that leverage leading AI models and platforms.
Cloud ManagementDevOpsInformation TechnologyIT InfrastructureManagement Information Systems
Responsibilities
Design and implement Retrieval-Augmented Generation (RAG) pipelines that leverage the Glean platform's knowledge graph and secure search API to provide highly accurate, permission-aware context to LLMs for HR-related queries
Focus on the security and compliance aspects of grounding AI answers in sensitive employee data (e.g., policies, payroll data)
Prototype and test agents that use different LLM backends (e.g., Gemini API for multimodal analysis, Claude API for complex policy reasoning) based on the specific requirements of the HR task
Explore the use of Microsoft Copilot Studio to create custom tools (plugins) and orchestration flows that integrate with existing People Tech systems and can be leveraged within the Microsoft 365 environment
Build custom, encapsulated actions (tools) using Python or JavaScript to enable Agents to perform functions within HR systems (e.g., submitting a ticket, updating a profile field, retrieving a specific document based on Glean search results)
Specifically, investigate the Model Context Protocol (MCP) if applicable, to enable seamless interoperability between Glean knowledge and Copilot agents
Develop a testing methodology to compare the accuracy, helpfulness, and safety of Agent responses when using different LLM providers and grounding sources
Document the decision-making logic and failure modes of autonomous agents to ensure auditability and responsible AI practices
Qualification
Required
Current Enrollment: Pursuing a Master's or advanced Bachelor's degree in Computer Science, AI/ML, Data Science, or a closely related field
Understanding of HR data security, PII (Personally Identifiable Information) handling, and relevant compliance frameworks
Excellent verbal and written communication skills with strong time management ability
Ability to work independently and collaboratively within a team
Strong organizational skills and the ability to manage multiple tasks simultaneously
Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism, delivering high-quality results on time
Proficient in MS Office 365 and willing to learn internal systems and other technical tools
Programming Proficiency: Strong proficiency in Python for building APIs, agents, and custom tools
Direct experience using the APIs of Gemini, Claude, or other frontier LLMs for structured data generation and complex reasoning
Demonstrated understanding of AI Agent architectures (Planner, Tools/Actions, Memory, RAG)
Practical experience working with REST APIs and handling structured data (JSON, YAML)
Familiarity with at least one enterprise AI tool or framework (e.g., LangChain, or prior exposure to Copilot Studio or Glean)
Preferred
Hands-on experience building custom Plugins/Tools for Microsoft Copilot Studio or similar platforms (e.g., Power Automate, Power Apps connectors)
Experience with Glean Search or other sophisticated enterprise knowledge graphing/semantic search platforms
Experience with cloud platforms (Azure, GCP, or AWS) and containerization (Docker)
Benefits
Friendly, fast-paced atmosphere
Collaborative diverse working environment in a growing company
Work with innovative technologies & solutions
Company
SolarWinds
SolarWinds provides information technology and management software that manages IT infrastructures.
Founded in 1999
1001-5000 employees
H1B Sponsorship
SolarWinds has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (2)
2022 (10)
2021 (10)
Funding
Current Stage
Public CompanyTotal Funding
$532.5MKey Investors
CPP Investments
2025-02-07Acquired
2021-02-16Post Ipo Equity
2020-12-07Post Ipo Secondary· $315M
Leadership Team
Sudhakar Ramakrishna
President, CEO, and Board Director
Tim Brown
VP Security and CISO
Recent News
The Harvard Law School Forum on Corporate Governance
2025-12-07
Company data provided by crunchbase