NVA General Practice · 4 hours ago
Client Services Representative
Torrance, CA
Full-time
Onsite
Entry Level
$17.89/hr - $20/hr
1+ years expPlaza Del Amo Animal Hospital is a five doctor general practice primarily seeing dogs and cats. They are seeking a dynamic and experienced full-time Veterinary Receptionist to join their customer service team, responsible for greeting clients, scheduling appointments, and providing excellent customer service.
HospitalMedicalPetVeterinary
Responsibilities
Warmly greet clients in-person and over the phone, addressing inquiries related to veterinary care, boarding, and grooming services
Schedule appointments for veterinary visits, boarding reservations, and grooming appointments
Provide clients with information on pricing, service details, and availability
Provide updates to pet owners about their animals' well-being as requested
Handle inquiries and address concerns from pet owners professionally and courteously
Detail oriented and multi-tasking abilities
Great work ethic and team player
Handle incoming and outgoing email
Process payments for visits, medications, food, grooming and boarding
Go over wellness plans and provide billing estimates to clients
Check in clients dropping off patients for daily procedures
Process daily check-in paperwork for patient procedures
Able to work weekends, morning or afternoon shifts. 8 hour shifts generally
Ensure a welcoming and organized reception area
Provide excellent customer service and help maintain a positive client experience
Able to lift 35lbs
Qualification
Required
Have great people and customer service skills
Must be reliable, detail-oriented person and compassionate
Veterinary Reception experience 1-2 years required
Must be willing to work some weekends and flexible shifts
Must be 18 years old or older
Preferred
Previous veterinary experience preferred
Benefits
For fulltime associates medical, dental and vision insurance plans for you and your family
Paid vacation, sick days and holiday pay for full-time employees
Free mental health sessions through support linc
401(k) with company matching
Employee pet discounts
Uniforms
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
10001+ employees
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Leadership Team
John Bruno
Chief Executive Officer
Recent News
Morningstar.com
2025-11-11
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