County of Berks, PA ยท 10 hours ago
Office Support II (Counter Intake Clerk - Prothonotary Department)
Reading, PA
Full-time
Onsite
Entry Level
$22.09/hr - $22.09/hr
1+ years expThe County of Berks, PA is seeking an Office Support II for the Prothonotary Department. This position is responsible for the intake, processing, and research of legal documents, along with various clerical duties and public interactions.
Government Administration
Responsibilities
Checks, analyzes, and verifies information contained on incoming documents for accuracy prior to time stamping or electronic acceptance and processing. May make some independent procedural decisions but should seek support as needed if documents are not correct and notify the filer
Receives payment and issues receipts for documents, services, and requests requiring payment of a fee
Prepares, types, processes, issues, and certifies various standard civil legal forms according to the PA Rules of Civil Procedure
Analyzes documents in order to correctly compose a docket entry to accurately record the nature of the filing on the official docket. Must be able to understand if the document requires other actions to be taken with regard to the file and docket
Calculates interest and costs on judgments and executions being entered and recorded against a party in a case. If the filing contains errors, the filer is responsible for addressing them
Assists the public with the process of searching Prothonotary records, and researches and answers inquiries related to docket entries and case dispositions as allowed by Court Order, and assists with more specific information requests
Answers phones and furnishes information to the public regarding matters pending before the Court, as well as directs callers to other offices as appropriate
Retrieves, copies, and/or faxes documents/files maintained in the Prothonotary's Office for the public, the Courts, and all County Offices, State and Local Police Departments, School Districts, and Prisons, as needed
Operates and maintains the basics of various office equipment, including PCs, laser printers, copiers, scanners, imagers, time stamp machines, and cash registers
Prepares all files for storage and maintains computer records for tracking purposes
Responsible for the intake, docketing, filing, and maintenance of all confidential Mental Health documents (Commitments) received through Service Access Management (SAM)
Receives Passport Applications and verifies the identity of the applicant in accordance with the guidelines of the US Department of State. Responsible for ensuring the application is complete, that the appropriate fees are charged and collected based upon the type of application received, and that all applications are forwarded daily to the US Passport Agency. Must also interact with the US Passport Agency in resolving customer problems and issues
Assists with training co-workers as needed
Tracks and locates documents throughout the office before processing has been completed, as requested
Assembles a variety of data from office records for incorporation into various Prothonotary reports. Said data/reports may be maintained for audit purposes, court administration needs, and judicial requests
Indexes records and information and makes simple postings to various department records
Responsible for receiving, sorting, and distributing incoming mail to the various areas of the office for delegation based upon assigned duties
Qualification
Required
High school diploma or possession of a valid G.E.D. certificate
Minimum of one (1) year of experience in general typing and office practices
Working knowledge of Prothonotary office methods, practices, and procedures
Ability to make mathematical calculations and perform detailed clerical work
Working knowledge of computers and software programs, including but not limited to Windows, Microsoft Word, and Excel
Ability to type at a rate of 47 words per minute from clear copy with 85% accuracy
Ability to communicate effectively both orally and in writing
Ability to understand and carry out both oral and written directions
General understanding of the law as it pertains to the Prothonotary's Office and the filing of civil documents, including the PA Rules of Civil Procedure, as well as all Local Rules governing Berks County
Ability to handle multiple tasks simultaneously in a very busy, fast-paced, public office with a high volume of detailed legal work that is subject to time pressures
Must possess a high degree of alertness, a keen willingness to learn, and the ability to undertake progressively more difficult assignments
Understanding and ability to adhere to the confidentiality of information contained in files and/or on documents sealed by law or by court order
Ability to handle stress
Physical presence in the office is required
Ability to sit and stand for up to 2 to 3 hours without a break
Bending, pulling, and reaching for files
Ability to lift docket books and files weighing up to 45 lbs
Ability to move storage boxes weighing in excess of 40 lbs
Stamina for a demanding and physical job
Preferred
Legal experience and/or school preferred
Company
County of Berks, PA
It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Timothy Smith
Chief Information Officer
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