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Senior Resource Group · 1 hour ago

Director of Sales - Villa Hermosa

Tucson, AZ

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Senior Resource Group is an innovator in the development and operation of senior living communities across the USA. The Director of Sales is responsible for driving occupancy growth by building relationships with prospective residents and leading community tours while collaborating with the community team to enhance the living experience.

Assisted LivingElder CareHealth CareRetirement

Responsibilities

Respond to all inbound inquiries (phone, email, web) within two hours to maximize speed-to-lead

Proactively generate and cultivate leads through a minimum of three home visits per week

Execute time-sensitive follow-up using Customer Relationship Manager (CSM) tools, maintaining at least 15 prospect connections daily

Utilize the OneDay platform to send a minimum of five personalized videos weekly to prospects or their families

Schedule and lead in-person community tours aligned with your weekly move-in goals, ensuring most tours occur on your scheduled workdays

Customize each tour using the company's Tour Planning in collaboration with department heads during stand-up meetings. Incorporate a personalized 'One Extra' that reflects the prospect's interest and showcases our unique value within senior living

Drive occupancy and revenue goals through strategic sales planning, execution, and analysis of Yardi reports

Monitor key performance metrics in the CRM, including lead conversion, speed-to-lead, and activity dashboards

Participate in weekly meetings with the Executive Director and Sales department to align priorities and action plans for achieving results

Achieve five monthly move-ins (one per week) or meet net occupancy goals for the assigned community

Conduct three home visits weekly and maintain a minimum of 15 daily prospect connections

Send five personalized OneDay videos each week

Maintain a minimum 50% inquiry-to-visit and 25% visit-to-move-in conversion rate

This position is either a Tuesday-Saturday or Sunday-Thursday position, depending on current schedules at the community

Perform other duties as assigned

Qualification

Sales StrategyLead GenerationCustomer Relationship ManagementHospitality ExperienceReal Estate ExperienceHealthcare ExperienceCommunication SkillsTeam CollaborationTime Management