Field Technician - North Jersey Market jobs in United States
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Window Nation ยท 2 hours ago

Field Technician - North Jersey Market

Window Nation is a trusted leader in home improvement, specializing in window and door replacements. They are seeking a Field Technician to perform precise measurements and ensure installation accuracy while delivering exceptional customer service at residential homes.

Building MaterialManufacturingReal Estate
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Responsibilities

Visit residential homes to measure windows, doors, and sliding glass doors with precision
Verify orders meet all installation specifications and compliance requirements
Support pricing accuracy by providing detailed estimates for labor and materials
Review project details and service expectations directly with customers
Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
Execute change orders and update project details as needed
Maintain parts inventory, tools, and equipment in good working order
Complete on-site service appointments, including repairs and adjustments
Stay current and proficient with Window Nation products, installation methods, and service standards
Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations

Qualification

Measuring windowsInstalling windowsMicrosoft OfficeCRM systemsCustomer serviceSafety complianceTime managementDetail-oriented

Required

High school diploma, GED, or equivalent
2+ years of professional experience measuring replacement windows
2+ years of experience installing or repairing windows, roofing, siding, or other home improvement projects
Valid driver's license with a clean driving record
This position involves operating a company vehicle. Candidates must meet Window Nation's driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy

Preferred

Proficiency with Microsoft Office (Word, Excel, etc.)
Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
Comfortable using and navigating digital tools and iPad applications in the field
Knowledge of local permitting, licensing, or HOA requirements
Ability to safely operate ladders and hand tools and meet the physical demands of the role
Strong customer service mindset with a focus on quality, professionalism, and safety
Excellent time management and project coordination skills
Detail-oriented with a 'get it right the first time' mentality

Benefits

A company-issued vehicle to drive to customer appointments
Tools, training, and support provided
Opportunities to grow your skills and advance your career
Strong company culture focused on teamwork, attention to detail, and customer satisfaction
Full benefits package including medical, dental, vision, life, and 401(k) retirement options
Paid Time Off

Company

Window Nation

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Window Nation offers premium vinyl, wood and fiberglass windows, doors and siding.

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-01-22Acquired

Leadership Team

F
Fred Cooper
CFO
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Company data provided by crunchbase