Datum Technologies Group ยท 1 week ago
Help Desk/ Field Support Engineer _ Salt Lake City, UT
Salt Lake City, UT
Contract
Onsite
Entry Level
3+ years expDatum Technologies Group is seeking a Help Desk/ Field Support Engineer to provide operational support for IT infrastructure in various environments. The role involves implementing, supporting, and repairing desktop devices and network systems, as well as handling IMAC requests.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations
Responsible for implementation, support and repairs of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms
Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.)
Travel, on call, weekend work, and some off hour work required
Responsible for client I.T. operational support, repairs, and IMAC (installations, moves, adds, & changes)
Qualification
Required
2 - 4 years formal IT training or 3+ years equivalent experience
Basic Network/Server and application knowledge (MS Office, Outlook, etc.)
Troubleshooting skills (hardware/software)
Windows workstation and peripheral knowledge
Excellent verbal and written skills
Technical expertise to apply relevant technical processes to appropriate business needs
Preferred
A+ Certification
Previous airline experience
Company
Datum Technologies Group
Datum Technologies Group provides technology solutions, managed services, government contracting, and IT staffing services.
201-500 employees
H1B Sponsorship
Datum Technologies Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (13)
2022 (10)
2021 (22)
2020 (20)
Funding
Current Stage
Growth StageLeadership Team
Latha Ganeshan
CEO & President
Alton Bunn Jr
AOC OSC Network Administrator
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