Eleven Recruiting · 1 week ago
Lead Product Manager - Workday Financials
Eleven Recruiting is a specialized technology staffing agency supporting professional and financial services companies. They are seeking an Assistant Vice President, Workday Financials Technical Product Manager to lead a team of offshore Workday developers and analysts, oversee production support management, and drive innovation in Workday Financials configuration and processes.
ConsultingRecruitingStaffing Agency
Responsibilities
Team Leadership & Oversight: Lead and mentor a team of offshore Workday developers and analysts supporting production and BAU activities
Production Support Management: Oversee resolution of user issues, incidents, and service requests with a focus on efficiency, accuracy, and minimizing business disruption
BAU Backlog Ownership: Manage intake, prioritization, and delivery of BAU work, balancing immediate user needs with long-term system improvements
Workday Configuration: Perform and oversee Workday Financials configuration tasks, including updates to business processes, security roles, reports, and other tenant-level changes
Stakeholder Engagement: Partner with Finance, Technology, and senior business leaders across global time zones to understand priorities, communicate status updates, and align BAU work with organizational goals
Process & Standards: Establish best practices for production support, including documentation, root-cause analysis, and knowledge sharing across the team
Workday Releases: Coordinate analysis, testing, and adoption of new Workday features, ensuring BAU activities incorporate release updates smoothly
Innovation & Modernization: Introduce cloud-native practices, automation, and AI-driven approaches to streamline BAU processes, reduce repetitive tasks, and improve service quality
Continuous Improvement: Identify recurring issues and proactively develop solutions to prevent reoccurrence, improving system performance and user experience
Qualification
Required
Bachelor's degree in Finance, Information Systems, or related field (or equivalent experience)
5-7 years of hands-on experience performing Workday Financials configuration tasks (e.g., business processes, security roles, reporting, tenant setup)
Strong understanding of Workday Financials modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Expenses, Procurement)
Technical proficiency in Workday integrations and reporting tools (EIBs, Core Connectors, Studio, calculated fields)
Proven experience managing production support and BAU activities in Workday or similar ERP systems
Cloud-native orientation: experience working with cloud-based technologies and integration platforms
Proven track record of driving innovation, including introducing new ideas, tools, or processes that enhance efficiency
Familiarity with AI and automation technologies and their application to system support or process optimization
Preferred
Familiarity with Azure integration technologies (Logic Apps, Functions, Data Factory, Service Bus)
Experience with incident management frameworks (e.g., ITIL)
Exposure to Agile delivery practices and backlog management tools (e.g., Jira, ServiceNow)
Experience applying AI-enhanced monitoring, analytics, or automation in enterprise support environments