Hilton West Palm Beach ยท 2 hours ago
PBX Operator (FT)
West Palm Beach, FL
Full-time
Onsite
New Grad, Entry LevelHilton West Palm Beach is a leading global hospitality company dedicated to providing exceptional guest experiences. The Telephone Operator is responsible for answering and responding to internal and external calls, ensuring outstanding service and financial profitability.
Hospitality
Responsibilities
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc
Qualification
Required
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc
Demonstration of Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability
Company
Hilton West Palm Beach
Located in the heart of Downtown West Palm Beach, the AAA 4-Diamond Hilton West Palm Beach features indoor/outdoor dining, a vibrant pool scene and versatile meeting spaces and event lawns.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase