Boomi · 2 hours ago
Advisory Services Technical Account Manager
United States
Full-time
Remote
Senior Level
$141K/yr - $200K/yr
5+ years expBoomi is a fast-growing company that aims to connect everyone to everything through its intelligent integration and automation platform. The Technical Account Manager will serve as a trusted advisor to assigned accounts, deeply partnering with customers to ensure successful outcomes and provide technical expertise and account management skills.
Cloud ComputingData ManagementEnterprise SoftwareSaaS
Responsibilities
Develop an in-depth understanding of the customer, their business, objectives, and their workloads and use cases with Boomi
Identify and address technical opportunities, concerns, requests, and align your delivery to their priorities, projects and opportunities
Bring senior-level technical expertise and account management skills to serve your assigned accounts as their main Boomi 'go to' person
Proactively monitor your customers’ Boomi environment to identify trends, potential issues, anomalies and partner with support and the customer to investigate and mitigate findings which are outside of 'normal'
Offer best practice guidance, ongoing knowledge transfer and detailed recommendations to achieve and maintain optimum health, utilization and performance
Lead regular technical business reviews with each of your assigned accounts to report on platform utilization, overall health and recommendations to maintain health
Build and maintain very strong cross-functional relationships with Global Support, Sales, Customer Success, Engineering and Product
Identify growth opportunities within each of your accounts and proactive partner with your Account Teams to recommend the right solution
Qualification
Required
Bachelor's degree or a minimum of 5+ years' experience supporting and troubleshooting mission-critical enterprise software applications
5+ years or relevant experience as either an Architect, Pre-Sales Engineer, Service Delivery Manager or Consult/Advisor role with (Technical) Account management focus
Demonstrable experience with SaaS, Cloud and Application Integration, middleware and/or B2B integration
Strong understanding of enterprise infrastructure, software and cloud architecture
Natural ability to understand, translate and communicate complex business and technical matters to both Management and Technical audiences
Strong active listening and empathy skills
Polished, persistent and influential communicator
Occasional travel
Preferred
Excellent business, analytical, problem solving and communication skills (written and verbal) to various audiences
Self-starter, flexible approach and entrepreneurial mindset
Passion for technology and thrive in a dynamic environment of continuous improvement and innovation
Multi-Lingual
Benefits
Click here for an overview of our benefits at Boomi!
Company
Boomi
Boomi is a software firm that provides cloud integration solutions via a SaaS platform for providers to stay connected with their consumers.
1001-5000 employees
H1B Sponsorship
Boomi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (37)
2023 (28)
2022 (75)
2021 (46)
2020 (60)
Funding
Current Stage
Late StageTotal Funding
$979.9MKey Investors
FirstMark
2022-02-25Debt Financing· $975M
2021-05-02Secondary Market
2021-05-02Acquired
Leadership Team
Michael Morton
Chief Technology Officer
Christopher Port
Chief Operating Officer
Recent News
crnasia.com
2025-12-24
2025-12-16
2025-12-08
Company data provided by crunchbase