Avocet Hospitality Group · 3 weeks ago
Fine Dining General Manager
Charleston, SC
Full-time
Onsite
Senior Level
$70K/yr - $75K/yr
5+ years expAvocet Hospitality Group is dedicated to providing exceptional guest experiences at The Vendue, Charleston's first hotel dedicated to the arts. The Fine Dining General Manager will oversee all aspects of food and beverage operations, ensuring compliance with quality standards while driving profitability and guest satisfaction.
ConsultingHospitalityManagement Consulting
Responsibilities
Maintains high levels of patron satisfaction by consistently monitoring, evaluating, and auditing food, beverage, and service standards
Identifies opportunities for continuous improvement and builds strong relationships with repeat and preferred guests
Stays informed of competitor offerings and market trends to ensure Revival maintains a competitive advantage
Ensures the restaurant meets or exceeds all regulatory and compliance requirements, including South Carolina Alcohol Beverage Licensing, the Department of Health and Environmental Control, the Department of Employment & Workforce, and all other applicable agencies
Develops, implements, and maintains policies and standard operating procedures to support quality, productivity, consistency, and guest service standards
Identifies and implements system and process improvements as needed
Oversees all banquet and event operations, including scheduling, ordering, inventory management, and execution, ensuring seamless coordination with culinary, service, and sales teams while maintaining service standards and cost controls
Assists with budget development, cost analysis, and financial reporting
Develops and executes creative strategies to increase revenue and profitability across both restaurant and banquet operations
Manages food, beverage, and event-related inventories, ensuring appropriate par levels, accurate ordering, and competitive pricing through effective vendor management
Monitors business volume forecasts and plans labor, productivity, and operating costs accordingly
Partners with the Avocet Marketing Department to develop and execute marketing, advertising, public relations, and community engagement initiatives
Evaluates program performance and adapts strategies to meet changing guest demand
Responsible for capturing and posting social media content that reflects the Revival brand and guest experience, including banquets and special events when appropriate
Leads all human resource functions for the restaurant, including recruiting, training, scheduling, coaching, and performance management
Communicates clear job expectations, monitors and reviews team member performance, and enforces company policies and procedures
Ensures accuracy and timely submission of bi-weekly payroll, including tip allocations, position codes, and paid time off
Maintains professional and industry knowledge by tracking emerging restaurant and event trends, attending educational workshops, reviewing industry publications, networking with peers, and benchmarking best practices
Works collaboratively with other departments to ensure guest satisfaction, safety, and operational alignment across restaurant and banquet functions
Qualification
Required
High School Diploma or equivalent
At least 5+ years of restaurant experience
At least 2-3 years of experience in restaurant management
In-depth working knowledge of alcoholic and non-alcoholic beverages, as well as food preparation, presentation, and service standards
Excellent verbal and written communication skills with the ability to effectively engage guests, team members, and senior leadership
Strong interpersonal skills with the ability to build trust, collaborate across teams, and foster positive working relationships
Demonstrated commitment to exceptional guest service and a proven servant-leadership approach; ability to lead, coach, and develop high-performing teams
Highly organized and adaptable; able to multi-task, delegate effectively, resolve problems, manage conflict, and make sound decisions in a fast-paced, high-pressure environment
Strong computer proficiency, including experience with restaurant POS systems and inventory management applications
Solid understanding of basic accounting and financial principles, including cost control, payroll management, budgeting, and financial analysis
Ability to forecast business demand and strategically plan for staffing and inventory needs while maximizing operational efficiency, profitability, and quality standards
Must be able to resolve problems, handle conflict, and make effective decisions under pressure
Ability to multitask and delegate effectively
Ability to perform under pressure
Must be available Weekdays, Weekends, Mornings, Nights, holidays
Servant Leadership mentality
Must be able to stand and walk 8+ hours
Frequently required to sit, climb or balance, stoop, kneel, and crouch
Regularly required to talk and hear
Requires normal range of hearing and vision
Frequently required to use hands to handle, feel and reach
Requires manual dexterity sufficient to operate standard computer equipment
Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds
Preferred
College degree preferred
A degree in hospitality management is a plus
ServSafe certification is a plus
Benefits
A culture that values curiosity, boldness, intentionality, and delight!
Opportunities for internal growth and development
Paid Time Off & Paid Holidays
Earned wage access through PayActiv - access your earned wages before payday!
Affordable medical, dental, and vision insurance plans
Company provided life insurance
Short & Long Term Disability and Accident and Critical Illness Insurance
Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
Referral program & Employee Assistance Program & Tuition Reimbursement Program
Discounts at all Avocet-owned hotels and restaurants
Company
Avocet Hospitality Group
We are inspired professionals that believe profitability is the result of deep passion, a positive culture, and effective storytelling.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kris Altman
Vice President of Marketing
Jonathan Weitz
Founder and President
Recent News
Charleston Business
2025-06-21
Company data provided by crunchbase