PCI Pal · 2 hours ago
Senior Project Manager
Chicago, IL
Full-time
Hybrid
Senior LevelPCI Pal is a leading provider of SaaS solutions focused on secure payment processing and compliance. The Senior Project Manager will coordinate resources and manage end-to-end project delivery to ensure successful implementation of PCI Pal solutions for customers.
CryptocurrencyCyber SecurityFinancial ServicesInformation TechnologyPaymentsSoftware
Hiring Manager
Héloïse Cook
Responsibilities
Manage end-to-end project delivery from kickoff to go-live
Develop and execute detailed project plans, including scope, milestones, and timelines
Document solution architecture, integration requirements, and custom development needs
Track progress using Salesforce-integrated Precursive software
Provide timely updates and status reports to stakeholders
Serve as the primary customer contact throughout implementation and post-launch support
Facilitate meetings and calls to guide customers through the delivery process
Relay customer feedback to improve products and processes
Offer post-go-live support with professionalism and calm under pressure
Deliver internal training and support on platform solutions as needed
Qualification
Required
Proven experience managing projects in fast-paced environments
Strong communication skills—clear, authentic, and confident
Ability to perform under pressure and deliver high-quality outcomes
Passion for project management, ideally with PMP or similar certification (or interest in pursuing one)
Familiarity with telephony technologies (e.g., cloud contact centers, carriers)
Willingness to learn PCI Pal's technical platforms (training provided)
Preferred
Experience with SaaS, telecom software, or compliance solutions
Understanding of PCI compliance and standards like ISO 27001 (training provided)
Benefits
25 days PTO
Medical, dental and optical insurance cover
An exciting and flexible working environment surrounded by friendly and committed co-workers
"Work from anywhere" 2 weeks per year policy
Reward, benefits and wellbeing hub (offering support, discounts, cashback and savings)
Training and development opportunities
Ad-hoc team events, incentives and competitions
Company
PCI Pal
PCI Pal is a specialist provider of secure payment solutions for contact centers and businesses taking Cardholder Not Present payments.
Founded in 1999
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-09-29IPO
Leadership Team
James Barham
Chief Executive Officer
Mufti Monim
CTO
Recent News
2025-09-25
2025-09-12
Company data provided by crunchbase