Customer Service Representative jobs in United States
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NVA General Practice · 4 hours ago

Customer Service Representative

positionVinton, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$13/hr - $16/hr

NVA General Practice is seeking an energetic and reliable Customer Service Representative for Vinton Veterinary Hospital. The role involves answering phones, scheduling appointments, and handling client information while ensuring customer satisfaction and maintaining a clean waiting area.

HospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Answering phones which may involve answering questions, screening for service needs and scheduling appointments
Take payments
Enter client information and handle records in a confidential manner
Monitoring client waiting area to ensure cleanliness and customer satisfaction
Escalating complex matters to the appropriate staff members including doctors and senior staff

Qualification

Customer service experienceVeterinary medicine knowledgeTeamworkPositive attitudeReliability

Required

Energetic, reliable and friendly demeanor
Previous customer service experience
Evidence of positive and enthusiastic client interactions
Reliable transportation, including transportation in inclement weather
Willingness to learn veterinary medicine terms and processes
Willingness to contribute to the hospital's positive culture and attitude of teamwork

Benefits

Medical
Dental
Vision
401K with employer match
Paid time off
Generous employee discounts

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase