The McPherson Companies, Inc. · 1 day ago
Equipment Specialist
Trussville, AL
Full-time
Onsite
Mid Level
3+ years expThe McPherson Companies, Inc. is seeking an Equipment Specialist to enhance equipment efficiency for existing and new accounts. The role involves troubleshooting installations, coaching vendors, and managing the lifecycle of equipment, ensuring timely repairs and installations at customer jobsites.
FuelRetailSalesWholesale
Responsibilities
Set up all new equipment units in the system. Either through MOP staff or vendors
Coach vendors on what is expected from them on new installs and repairs. Actual work as well as paperwork flow
Schedule vendors for repairs of monitors/equipment causing efficiency issues and needing service
Take calls from vendors on location for support. Assuring accurate installs at each location
Issue PO to vendors for service calls of problem locations
Approve invoices after vendors have made repairs at service call locations. Send to Accounts Payable upon completion
Ensure vendors have the correct equipment at each location
Report on KPIs associated with customer loaned equipment
Reporting of vendor performance
Handle Return Merchandise Authorizations of leased equipment
Recommend corrective action as equipment issues are discovered
Ensure that all tasks related to equipment are completed accurately and timely in ERP system
Responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor
Qualification
Required
High school diploma required
Minimum of three years' experience in a distribution related activity
General knowledge of lubricant and fuel terminology
Industrial equipment and/or mechanical familiarity
Ability to improve delivery activities and drive for reliability
Ability to manage multiple priorities and projects simultaneously and keep them progressing to completion while managing 7 day/week operations
Capable of multi-tasking and professionally interacting with others in a fast-paced, work environment
Ability to use good judgment, initiative, and make good decisions with limited supervision
Knowledge of inventory management and job costing
Intermediate computer skills with proficiency with Microsoft Office Word, Outlook, PowerPoint, etc
Must have strong technical, analytical, and critical thinking skills
Ability to effectively present information, conduct training, and respond to questions from groups of managers, clients, and customers
Ability to make independent fact-based decisions in a quick and responsive manner with little to no supervision
Must be highly organized, detail-oriented, and have successfully demonstrated the ability to manage multiple priorities
Demonstrate a professional and positive attitude during all internal and external customer interactions
Strong organizational skills, multi-tasking, problem solving, and time management skills with attention to detail
Ability to create and maintain a positive work environment and culture while meeting customer expectations
Ability to establish priorities, work independently, and achieve department objectives
Ability to make recommendations and interact with all levels of management, customers, and vendors
Self-starter and independent thinker with the ability to take initiative and make sound decisions
Responsive to the needs of internal and external customers with a sense of urgency and commitment to follow up
Excellent interpersonal, written and verbal communication, and listening skills
Preferred
College courses preferred
Proven experience with monitor functionality, installation, set up and abilities preferred
Previous sophisticated ERP system experience preferred
Microsoft Excel proficiency a plus
Company
The McPherson Companies, Inc.
McPherson Oil Products is committed to provide our customers in Alabama, Arkansas, North and Central Georgia, Mississippi coast, Florida panhandle, Greater Chattanooga Area, the Greater New Orleans Area and Louisiana Gulf Coast with quality products and services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase