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Konica Minolta Business Solutions U.S.A., Inc. · 5 hours ago

Field Service Technician

Iselin, NJ

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Field Service Technician to demonstrate mechanical aptitude and grow skills in advanced products and services. The role involves performing maintenance and repairs on products, developing customer relationships, and collaborating with the Account Management team to resolve customer issues.

Business IntelligenceCloud Data ServicesDocument ManagementEnterprise Resource Planning (ERP)Information TechnologyManufacturingMobile AppsPrintingUnified CommunicationsWeb Development

Responsibilities

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling

Develop professional customer relationships and maintain a high level of customer satisfaction

Demonstrate progress in technical abilities, troubleshooting techniques and productivity

Log service visits and document updates for each client account

Collaborate with the Account Management team to help resolve customer issues