Apply on Employer Site

Traversal · 1 hour ago

Product Manager

New York

Full-time

Onsite

Senior Level

$150K/yr - $300K/yr

5+ years exp

Traversal is an AI Site Reliability Engineer company that focuses on enabling engineers to concentrate on high-impact work by preventing complex production incidents. The Product Manager will define how AI agents become trusted products for engineers, working at the intersection of customers, AI research, and engineering to develop clear and reliable workflows.

Artificial Intelligence (AI)SoftwareSoftware Engineering

Responsibilities

Partner closely with customers, engineers, and AI researchers to define product strategy and roadmap

Translate emerging AI capabilities into clear, intuitive, user-facing workflows

Lead discovery with SREs, DevOps engineers, and on-call teams to deeply understand real-world pain points

Own end-to-end product development: ideation, requirements, prioritization, and execution

Drive core Traversal workflows like root cause analysis or alert triage

Navigate and productize stochastic AI behavior, ensuring reliability, trust, and usability

Help users understand and act on petabytes of real-time telemetry data

Balance speed, accuracy, and clarity in high-stakes, time-sensitive product experiences

Collaborate closely with design to ensure a cohesive, high-quality product experience

Continuously validate product decisions through customer feedback and real-world usage

Qualification

Product ManagementSoftware EngineeringSite Reliability EngineeringTechnical IntuitionSaaS ProductsAI ProductsCustomer EmpathyObservability ToolingClear Communication