Mindful Support Services ยท 4 hours ago
Entry Level Accounts Receivable Specialist - Goodyear
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice. They are seeking an Entry Level Accounts Receivable Specialist to support their Accounts Receivable department by communicating with clients, strategizing overdue payments, and educating clients on insurance benefits.
BillingHealth CareLead GenerationMedicalMental Health
Responsibilities
Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received
Strategize with clients on ways to complete their overdue payments
Educate clients on insurance benefit details and financial responsibility
Navigate escalated calls with empathy and healthy boundary-setting
Collaborate with team members to meet department goals and daily tasks
Qualification
Required
Experience in a customer service role with performance metrics
Ability to communicate professionally, respectfully, and effectively
A resilient mindset to work through difficult calls with compassion
Motivation to receive feedback and continually grow
A team-oriented mindset to foster collaboration and new ideas
Experience with high call volume
Preferred
Working knowledge of Excel
Basic understanding of health insurance
Benefits
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401(k) with employer matching
Life Insurance
Professional development training and opportunities for advancement