US Tech Solutions · 3 hours ago
HR Service Representative
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an HR Service Representative to serve as a primary resource for the Distribution and Fulfilment Centers, responding to inquiries regarding HR policies and procedures while ensuring compliance with regulations.
Responsibilities
Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contacts (phones, emails, dashboard reports)
Document summary details of calls and processing in case management system (Service Now)
Complies with all company, state, city, and federal regulations including FMLA, state disability, family leave, ERISA and legislative Sick Policies
Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services
Performs accurate and timely administration of leave of absences, using dashboard reports to capture workload
Cross-trains to support business needs
Performs special projects as assigned
Qualification
Required
High School Diploma or equivalent experience
Ability to multi-task and work in a fast-paced environment
Strong communication, organizational and interpersonal skills
Exceptional customer service and follow-through skills
Ability to maintain confidentiality and apply privacy requirements
Proficient in Microsoft Office (specifically Excel, Word, and Outlook)
Knowledge of HR policies, procedures, and systems
Experience working on a team, and remaining flexible
Knowledge retention and recall
Self-sufficient utilization of resources
Ability to work under pressure
Preferred
Bachelors preferred
1-2 years of related experience preferred
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageRecent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
Company data provided by crunchbase