Application Support Analyst – JD Edwards jobs in United States
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Tyndale House Publishers · 2 hours ago

Application Support Analyst – JD Edwards

positionCarol Stream,IL,US
timeFull-time
remoteOnsite
seniorityEntry Level
money$65K/yr - $75K/yr
date1+ years exp

Tyndale House Publishers is one of the largest independently owned Christian publishers in the world, dedicated to opening God’s Word to as many as possible. As an Application Support Analyst – JD Edwards, you will provide essential support for JD Edwards and other critical business applications, assisting users and improving workflows in a collaborative environment.

PublishingReligion
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Serve as a frontline support resource for JD Edwards users, resolving access, navigation, and basic configuration issues
Perform password resets, role changes, and security request intake
Troubleshoot application errors, workflow challenges, and printing issues
Support onboarding and training for new system users
Analyze application errors, UBE failures, and system logs
Reproduce issues in non-production environments and document root causes
Assist with basic Orchestrator and integration troubleshooting
Perform controlled data corrections under system administrator guidance
Resolve stuck or incomplete transactions (orders, receipts, vouchers, etc.)
Create and maintain SOPs, user guides, and “how-to” documentation
Provide 1-on-1 or small-group training sessions
Assist with testing bug fixes, enhancements, and regression scenarios
Validate system behavior after updates or changes
Partner closely with the JDE System Administrator, developers, and IT leadership
Prepare clear, well-documented escalations when needed
Participate in support standups and prioritization discussions

Qualification

JD EdwardsERP systemsJDE OrchestratorTroubleshootingAnalytical skillsCustomer-service mindsetSOP creationDocumentationCollaborative approach

Required

1–3 years of experience supporting JD Edwards or another ERP system
Foundational understanding of Finance, Procurement, Inventory, Sales, or Operations
Strong troubleshooting, documentation, and analytical skills
Clear, professional communication and a customer-service mindset
A collaborative approach that values teamwork and partnership

Preferred

Experience with JDE Orchestrator, EDI, or integrations
Familiarity with JDE logs, UBEs, and processing options
Experience creating SOPs, training guides, or knowledge-base articles

Benefits

Comprehensive benefits

Company

Tyndale House Publishers

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Tyndale House Publishers was founded in1962 by Dr.Kenneth N.Taylor as a means of publishing The Living Bible.Tyndale publishes Christian
dateFounded in 1962
location
Carol Stream, Illinois, USA
people-size201-500 employees
web-link
http://www.tyndale.com

H1B Sponsorship

Tyndale House Publishers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Scott Mathews, CFA
Chief Executive Officer
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Jeannie Iseman
Chief Financial Officer
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Recent News

AP News
Bible sales keep growing, even as many Americans lose their religion
2025-11-25
Company data provided by crunchbase