Goodwill of Central Illinois · 2 hours ago
E-commerce Associate (full-time)
Pekin, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrGoodwill of Central Illinois is a nonprofit organization that operates the e-commerce platform ShopGoodwill.com, where various Goodwill organizations auction unique items. The E-commerce Associate will assist the management team in reaching operational goals by performing various roles such as Picker/Shelver, Packer, and Customer Service Associate, while maintaining a clean and orderly work environment and meeting production quotas.
Retail
Responsibilities
Accurately scans and stocks items into inventory
Picks and fulfills customer orders and ensures accuracy by cross-referencing products with hand held scanners
Inspects each product’s condition and confirm with the description provided
Confirms appropriate packaging for customer orders
Prints out address labels and readies packages for shipment
Identifies quality merchandise using inventory management software and a barcode scanner
Visually inspects the condition of books and media
Establishes which books make it into inventory
Generates and answers all customer communications via Shopgoodwill.com tickets, emails, phone calls, or in-person
Schedules pick-up appointments
Pre-picks and organizes customer orders
Uses a digital camera to take specific product photos to meet customer requests
Works with each department within the facility to resolve issues as they arise
Qualification
Required
Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality
Is adept at reaching and surpassing quantity/quality quotas
Works well with others and makes valued contributions to the outputs of others
Adheres to procedures and protocol, including maintaining confidentiality
Attends to details and pursues quality in accomplishing tasks, including safety awareness
Identifies and comprehends issues, problems, and opportunities
Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s
Has solid knowledge of G Suite, MS Office, and internet navigation
Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills
Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities
Recognizes the risks in activities and ensures all safety protocols are followed
Demonstrates a high degree of professionalism, has a drive to succeed at any task
Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl
Regularly lift and/or move up to 50 pounds
Can manage prolonged periods of sitting and working on a computer or handheld scanner
Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus
Minimum of 18 years of age
Preferred
Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner
Benefits
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan, dental and vision insurance
Paid time off (PTO) and paid holidays
Company provided life insurance
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account and premiums
Retirement options with partial company match %
Employee discount (Goodwill retail and additional external services)
Mental health services with up to 15 free counseling sessions for you and any family members
Free nurse health coaching services on-site
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase