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Smart & Final · 2 hours ago

Associate Manager, Social Media

Commerce, CA

Full-time

Onsite

Mid Level

$70K/yr - $70K/yr

3+ years exp

Smart & Final is seeking an experienced Associate Manager, Social Media for their Store Support Center. The role involves managing day-to-day social media execution, driving content performance, and collaborating with various teams to support business goals.

RetailWholesale

Hiring Manager

Jennifer Cortez

Responsibilities

Perform day-to-day social media management at Chedraui USA, partnering with internal teams and digital media partners

Execute platform-specific social strategies aligned to brand and business priorities

Manage daily publishing, engagement, and moderation across owned social channels

Maintain content calendars tied to promotional, seasonal, and brand moments

Ensure voice, tone, and visual standards align with brand guidelines

Brief and guide development of short-form video, static assets, stories, and reels

Partner with Creative and external vendors on social-first formats

Support creator and influencer activations in coordination with Corporate Communications

Write platform-native copy optimized for performance and clarity

Track organic and paid social performance against KPIs

Analyze reach, engagement, traffic, and conversion metrics

Identify trends, insights, and opportunities for improvement

Share performance reporting with Marketing leadership on a regular cadence

Support paid social planning and execution with internal teams and media partners

Monitors spend and pacing across campaigns

Recommend optimizations based on performance data

Partner with Merchandising and Operations to support promotions and events

Align with Media, CRM, and Digital teams on integrated campaigns

Support store-level and regional initiatives as needed

Monitor platform changes, emerging formats, and industry trends

Conduct competitive and category audits

Translate insights into actionable recommendations

Qualification

Social media managementContent developmentPerformance analysisPaid social planningCross-functional collaborationMarket awarenessBachelor’s degreeThree years experience