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Hollywood Casino Columbus · 4 hours ago

Host/Hostess Sportsbar - PT

Columbus, OH

Part-time

Onsite

New Grad, Entry Level

Hollywood Casino Columbus is a leading provider of integrated entertainment, sports content, and casino gaming experiences. They are seeking a Host/Hostess to provide excellent customer service, manage seating arrangements, and maintain cleanliness in the restaurant.

Entertainment

Responsibilities

Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff

Greets, and makes welcome, each guest entering restaurant

Seats guests in restaurant as per specified rotation requirements

Maintains proper seating and reservation documentation

Monitors restaurant for table availability

Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required , in accordance with established health and safety standards

Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups , helps pre-bus and bus tables, attend to guest needs) as necessary, or required

Complete all assigned closing duties at end of shift

Knows and promotes current casino events and programs and can give guests directions to all casino areas

Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play

Assist in any duties deemed necessary from supervisors

Qualification

Customer serviceCommunication skillsEnglish proficiencyProfessional appearanceWork in fast pace

Required

Must be 18 years of age or older

High school diploma or equivalent required

Must be able to read, write legibly, understand and speak English

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy

Must be able to respond to visual and oral cues

Able to work in constricting areas

Able to tolerate noise and bright lights

Able to work at a fast pace in often crowded/noisy environment

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Company

Hollywood Casino Columbus

Operated by Penn National Gaming, Inc., Hollywood Casino Columbus is conveniently located off I-270 West and is open 24 hours a day; seven days a week.

Founded in 2012