PENNYMAC · 4 hours ago
Campaign Administrator II
Pennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Campaign Administrator is responsible for developing and operationalizing campaign strategies, providing training support, and resolving complex issues within the team.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Determine anticipated call volume and staff vacancy impact to current day call strategy
Execute scheduled campaigns in adherence with established policies for purposes of regulatory and/or investor compliance
Provide guidance and day to day support to lines of business, including troubleshooting Campaign related issues and escalations
Assist Queue and Workforce Management teams as needed
Recommend changes for dialer system settings to improve call efficiency
Communicate outline of daily campaign strategy to supported lines of business
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Qualification
Required
Associate's degree or equivalent work experience
1+ years of relevant work experience
Must be highly proficient in Excel and Word
Working knowledge SQL
Preferred
Financial Services and, if possible, mortgage industry experience
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
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