Albertsons Companies · 2 hours ago
Deli Manager, Spokane Valley, WA
14020 E SPRAGUE AVE, SPOKANE VALLEY, WA, 99216, US
Full-time
Onsite
Mid Level
$17.03/hr - $25.71/hrAlbertsons Companies is a leading retail organization, and they are seeking a Deli Manager to direct the operation of the service deli. The role involves supervising personnel, ensuring product quality, and maintaining customer service standards in the deli department.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the service deli
Supervises the day to day functions of the service deli. Conducts daily inspections of all service deli sections and initiates corrective measures to ensure compliance with product quality, rotates products, maintains in stock conditions, code date standards, temperature, sanitation and safety requirements
Assists with all service deli duties such as: receiving, cleaning, preparing, cooking, slicing and packaging
Implements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintains records on ad items movement
Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality and freshness and to prevent the sale of out of code product. Takes periodic inventories, processes administrative paperwork and maintains accurate department records. Maintains and organizes service deli work area, cooler and freezer
Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies
Follows Company policy in handling re-worked and reduced-to-clear items. Complies with all federal, state and local health and food safety standards
Handles customer relations. Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements
Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases
Assists with answering and responding incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
Assists with implementing emergency procedures in the event of equipment and computer software malfunctions
Schedule service deli associates to ensure adequate coverage and service levels. Ensures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Reports associate complaints to the Store Director and assists with resolution
Maintains confidentiality concerning associates, store sales and other Company information
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Other necessary and required duties
Qualification
Required
Requires working knowledge of all job duties within the Service Deli Department including food preparation and cooking
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers
Requires knowledge of employment laws and workplace practices
Requires a good understanding of Company practices and Service Deli Department policies and procedures
Requires the ability to judge and react to business activity
Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures
Frequently lifts and maneuvers objects of varying dimensions and weights up to approximately 55 lbs
Bends, stoops and reaches frequently and occasionally climbs ladders
Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks
Performs repetitious arm movement to decorate, prepare and package products
Manual dexterity and good eye-hand coordination are necessary
Must be able to operate kitchen utensils and equipment
Mental alertness is necessary to ensure safe and accurate completion of work activities
Requires knowledge of basic mathematics and weights and measures
Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures
Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels
Utilizes cleaning supplies and equipment
Utilizes safety cutters and knives
Requires use of latex and heat resistance gloves
Knowledge of profit and loss statements
May be required to work nights, early mornings, weekends and holidays
Scheduled hours will vary
Good attendance is required
Exposure to potential hazards exists with respect to cooking procedures, equipment and work aids necessary to perform job duties
Hands are frequently exposed to water and cleaning agents
Frequent exposure to approximately 400 degrees Fahrenheit while cooking products
Exposure up to 140˚ Fahrenheit while handling products in hot cases
35˚ Fahrenheit while handling products in cold cases
28˚ Fahrenheit while handling products in cooler
-20˚ Fahrenheit while handling products in freezer
Working conditions consist of a temperature controlled store environment
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick pay (accrued based on hours worked)
PTO/Vacation pay (accrued based on hours worked)
Paid holidays (9 days annually)
Bereavement pay
Retirement benefits (pension and/or 401k eligibility)
Quarterly bonus, subject to Company bonus plans
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2025-12-30
2025-12-10
2025-12-10
Company data provided by crunchbase