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Indeed Flex · 2 hours ago

Onsite Manager - Atlanta, GA

Atlanta, Georgia, United States

Full-time

Onsite

Entry, Mid Level

$60K/yr - $72K/yr

2+ years exp

Indeed Flex is a company focused on revolutionizing the staffing industry by providing job seekers with control and choice. The Onsite Manager oversees day-to-day operations for the temporary workforce, managing onboarding, attendance, and performance while ensuring operational excellence at the client site.

Staffing Agency

Responsibilities

Lead onsite workforce readiness activities and oversee representatives welcoming and directing associates to the time clock

Ensure all associates are accurately clocked in before entering the warehouse floor, resolving or escalating timekeeping issues promptly

Communicate shift expectations, assignments, and safety requirements clearly to all associates

Oversee support for associates with language barriers, ensuring full understanding of roles and policies

Monitor fulfillment levels at the start of shift and proactively escalate low attendance or coverage concerns to the CSM to ensure service continuity

Coordinate with the client to align workforce readiness with operational priorities

Oversee workforce activity throughout the shift to ensure engagement, adherence to schedules, and compliance with safety and attendance standards

Manage and resolve onsite employee relations or performance issues in real time, escalating to the CSM when necessary

Monitor attendance to identify early departures or missing associates and address patterns or concerns promptly

Partner with warehouse leadership to ensure smooth communication and quick resolution of operational issues impacting workforce performance

Track and verify lunch breaks and other timekeeping data for accurate payroll and reporting

Supervise end-of-shift procedures to ensure all associates clock out properly and exit the facility with their personal belongings

Conduct post-shift debriefs with team leads to identify attendance or performance concerns and follow up on any unresolved issues

Validate attendance and daily hour logs in the client portal to ensure accuracy and compliance

Identify No Call/No Show (NCNS) associates and coordinate with the scheduling team to block future shifts as needed

Compile daily shift summaries for the CSM, highlighting workforce trends, issues, and recommendations for improvement

Lead, train, and develop onsite representatives or team leads to ensure consistent application of policies and procedures

Serve as the primary liaison between the client’s onsite operations and the Indeed Flex internal team

Anticipate staffing needs and collaborate with the CSM to adjust workforce allocations and ensure fulfillment targets are met

Promote a positive, inclusive, and safety-first culture among temporary associates

Analyze daily performance and provide insights or recommendations for improving workforce efficiency and retention

Qualification

Workforce managementLeadership experienceTechnical acumenCommunication skillsProblem-solving skillsOrganizational skillsBilingual abilitiesAnalytical skillsInterpersonal skillsTime management skills

Required

2–3 years of leadership experience in staffing, warehouse operations, or workforce management

Proven ability to manage onsite teams and large-scale contingent workforces

Excellent communication and interpersonal skills; bilingual or multilingual abilities are highly desirable

Strong problem-solving and decision-making skills with the ability to handle high-pressure, fast-paced environments

Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization

High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage

High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems

Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision