Delta Computer Consulting · 3 hours ago
IT Project Manager – Customer Experience & Survey Platforms
Raymond, OH
Full-time
Onsite
Senior Level
$65/hr - $72/hr
5+ years expDelta Computer Consulting is seeking an experienced Project Manager to lead the delivery and enhancement of the Enterprise Survey Platform (Qualtrics). This role involves coordinating execution across vendors, business stakeholders, and IT partners to ensure successful delivery of surveys, reporting, and integrations.
ConsultingInformation TechnologyIT Infrastructure
Hiring Manager
Sadaf Hakimpour
Responsibilities
Track progress on survey builds, dashboards, and system integrations
Lead weekly working sessions with vendors and internal stakeholders
Facilitate requirements clarification and sprint/work-package planning
Monitor QA and UAT progress; track defects, changes, and resolutions
Deliver weekly executive updates and program dashboards
Proactively identify risks and drive mitigation actions
Own the project plan, milestones, timelines, and cross-team coordination
Drive day-to-day execution across surveys, reporting, QA, and UAT
Track vendor deliverables, SLAs, and SOW alignment; escalate delays early
Maintain RAID log and ensure disciplined change control
Track budget usage and delivery commitments
Manage delivery and communication with Qualtrics and Deloitte teams
Ensure clarity on deliverables, timelines, acceptance criteria, and handoffs
Facilitate change requests, delivery sign-off, and go-live readiness
Monitor vendor quality and testing readiness
Serve as the central point of contact for the program
Prepare and deliver weekly status reports, dashboards, and executive updates
Facilitate stakeholder meetings; drive agendas, decisions, and follow-ups
Coordinate business readiness and rollout communications
Partner with BSA and QA teams to plan and execute testing cycles
Ensure UAT readiness (scripts, testers, environments, data)
Communicate deployment plans and manage cutover and go-live checkpoints
Enterprise Qualtrics survey platform enhancements
Survey development, dashboards, and reporting
Vendor-delivered technology initiatives
UAT coordination and structured enterprise deployments
Qualification
Required
5+ years of IT Project Management experience
Experience managing vendor-delivered technology programs
Proven ability to coordinate cross-functional teams and external partners
Strong project planning, RAID management, and delivery governance skills
Experience coordinating UAT and structured deployment cycles
Proficiency with Jira and Confluence (or similar tools)
Strong executive reporting and stakeholder communication skills
Preferred
Experience with Qualtrics, VoC, or survey-based platforms
Background in digital product delivery, CRM, CX analytics, or MarTech
Understanding of data privacy and governance (GDPR, CCPA)
3+ years of Big 4 consulting experience (preferred)
Stable work history with large enterprise organizations
Benefits
Health
Vision
Dental
Life Insurance
401k
Continuing and on-demand education
Company
Delta Computer Consulting
Delta Computer Consulting provides enterprise applications, IT infrastructure management, and IT engineering services.
51-200 employees
H1B Sponsorship
Delta Computer Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (20)
2022 (10)
2021 (36)
2020 (36)
Funding
Current Stage
Growth StageCompany data provided by crunchbase