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Colony Brands, Inc. · 4 hours ago

Work from Home Inbound Customer Service (State of Alabama)

United States

Full-time

Remote

New Grad, Entry Level

$14/hr - $14/hr

Colony Brands, Inc. is a company that offers flexible work-from-home opportunities. They are seeking an Inbound Customer Service Representative responsible for maintaining positive customer relations by addressing product-related concerns, taking orders, and answering customer questions.

ConsumerHealth Care

Responsibilities

Maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions

Qualification

Customer serviceComputer knowledgeMS Windows 11High speed internetKeyboard skillsWired USB headsetWebcam usageDual monitorsExternal mouse

Required

Candidates must be 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin

High level of computer knowledge required to navigate through multiple systems and enter information using a keyboard while speaking with customers on the phone

Must have a PC or Laptop with a current and supported MS Windows 11 Operating System

Must have a processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer

Must have 4GB RAM or installed memory

Must have 10GB of Free Hard Disk Space

Must have dedicated high-speed internet with a download speed of 4.0 MBPS and upload speed of 2.0 MBPS

Must have wired internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Must have a keyboard with function keys (F-Keys)

Must complete mandatory training: 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST; 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST; Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST