Apply on Employer Site

Colony Brands, Inc. · 2 hours ago

Work from Home Inbound Customer Service (State of Iowa)

United States

Full-time

Remote

New Grad, Entry Level

$14/hr - $14/hr

Colony Brands, Inc. is seeking a Work from Home Inbound Customer Service Representative. The role involves maintaining positive customer relations by addressing product-related concerns, taking orders, verifying information, and answering customer questions while working from home.

ConsumerHealth Care

Responsibilities

Maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions

Qualification

Customer ServiceComputer KnowledgeMS Windows 11High Speed InternetKeyboard Function KeysWired USB HeadsetWebcamDual MonitorsExternal Mouse

Required

Candidates must be 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin

High level of computer knowledge required to navigate through multiple systems and enter information using keyboard including function keys while speaking with customers on the phone

A PC or Laptop with Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)

Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer

8GB RAM or installed memory

10GB of Free Hard Disk Space

Dedicated High Speed Internet with Internet Download Speed: 10.0 MBPS and Internet Upload Speed: 5.0 MBPS

Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Keyboard: Function Keys (F-Keys)

Wired USB Headset

Training Requirements: 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST; 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST; Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST