Colony Brands, Inc. · 3 hours ago
Work from Home Inbound Customer Service (State of Wisconsin)
United States
Full-time
Remote
New Grad, Entry Level
$14/hr - $14/hrColony Brands, Inc. is seeking a flexible part-time, seasonal Inbound Customer Service Representative to join their team. The role involves maintaining positive customer relations by addressing product-related concerns, taking orders, and providing support while working from home.
ConsumerHealth Care
Responsibilities
Maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions
Navigating through multiple systems and entering information using your keyboard including function keys while speaking with customers on the phone
Qualification
Required
Candidates must be 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
8GB RAM or installed memory
10GB of Free Hard Disk Space
Internet Download Speed: 4.0 MBPS
Internet Upload Speed: 2.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
Keyboard: Function Keys (F-Keys)
Wired USB Headset
Training Requirements (Mandatory): 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST
Training Requirements (Mandatory): 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST
Training Requirements (Mandatory): Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST
Preferred
Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS
Dedicated High Speed Internet: Internet Upload Speed: 5.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
Webcams are recommended (not required)
Dual monitors recommended (not required)
Minimum monitor size of 17+ inches recommended (not required)
External mouse recommended (not required)
Benefits
Flexible schedules
Paid training
Employee discounts up to 50%
Booster Discount Certificates that allow employees to purchase company products for free
Company
Colony Brands, Inc.
Colony Brands, Inc. is one of North America's largest, multi-channel direct-marketing companies.
Founded in 1926
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Newell
Chief Financial Officer
Company data provided by crunchbase