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Maryland Oncology Hematology · 2 hours ago

Receptionist

Lakewood, CO

Full-time

Onsite

Entry Level

$19.50/hr - $21/hr

2+ years exp

Maryland Oncology Hematology is a fast-paced oncology practice dedicated to providing compassionate, high-quality care to patients. They are seeking an exceptional Medical Office Receptionist who will serve as the first point of contact for patients and visitors, requiring outstanding customer service skills and high emotional intelligence.

Health CareHospitalMedicalOncology

Responsibilities

Greet patients and visitors into the clinic in a prompt, courteous and professional manner

Obtain all appropriate forms as required

Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file

Update demographic and insurance information as needed in the system

Notify nursing staff of patient arrivals, placing charts in appointment order

Assist in preparing charts for next day’s appointments and prints schedules as needed

Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary

Distribute condolence cards to patients families as requested

Maintain lobby area in a neat and orderly manner

Identify no shows and forwards for patient notification

Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation

Follow policies and procedures to contribute to the efficiency of the front office

Cover for other front office functions as requested

Qualification

Customer serviceCommunication skillsOffice experienceComputer proficiencyOrganizational skillsEmotional intelligence

Required

High school diploma or equivalent required

Minimum two year's office experience

Must have excellent communication skills, written and verbal

Proficiency with computer systems a requirement

Microsoft (Outlook, Word, and Excel) a plus

All qualified candidates are required to pass a background check and non-Federal drug test (which excludes marijuana) post offer of employment and prior to hire

Candidates will be required to show proof of being vaccinated against influenza upon commencing employment