Genesis10 ยท 4 hours ago
Lockbox Specialist
Cincinnati, OH
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hr
0+ years expGenesis10 is seeking a Lockbox Specialist for a 2-month on-site contract position. The role involves executing defined operational and administrative tasks with a focus on accuracy and adherence to procedures within the banking sector.
Information ServicesInformation Technology
Responsibilities
Primary focus is on execution within defined parameters with some expansion based on development. Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making
Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers
Completes work by following clear defined procedure
Other duties as assigned
Ability to stand for 8 hrs
Ability to run transport machines
Ability to stand, twist, bend, squat
Ability to lift up to 20 pounds
Ability to key data
Qualification
Required
0-1 years of experience with working knowledge of the business or general office skills
High School Diploma or GED equivalent
Works well with others in a fully developed work team environment
Open-minded and adaptable to new ideas in a changing environment
Excellent customer service skills
Proven excellent verbal/written communication and interpersonal skills
Good judgment and decision-making ability
Ability to work under pressure and meet deadlines
Analytical, research, and problem resolution skills
Proficient in 10-Key, able to perform with a high degree of speed and accuracy
Comfortable navigating multiple computer systems and applications
Proficient in Microsoft Office applications
Basic understanding of accounting principles
Basic knowledge of banking policies, procedures, and government regulations
Basic understanding of loan documentation
Proven ability to handle all monetary/ processing functions independently
Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
Basic knowledge of banking policies, procedures and governmental regulations
Ability to perform simple scheduled and non-scheduled maintenance functions
Proven ability to handle high transaction volumes accurately
Ability to meet production goals
Proven ability to handle all customer service inquiries and diffuse difficult customer situations independently
Exceptional attention to detail
Excellent customer service skills
Preferred
College degree preferred
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase