Dan Cummins Auto ยท 2 hours ago
Customer Success Advocate
Georgetown, KY, 40324, US
Full-time
Onsite
New Grad, Entry LevelDan Cummins Auto is seeking a Customer Success Advocate to join their growing sales and service departments. The role involves managing manufacturer surveys, following up with customers post-purchase or service, and assisting customers with their vehicle needs.
AutomotiveRetailSales
Responsibilities
Responsible for manufacturer surveys processes and returns
Calling to follow up with customers after purchase or service
Assist customers with any other needs they may have with their vehicle
Qualification
Required
A passion for consistently providing high level customer experiences
Excellent verbal and written communication skills
Attention to detail and time management
The willingness to learn and help
To be capable of problem solving while results driven
The ability to explain based on product knowledge and technical skill
Minor computer skills
Professionalism and the ability and desire for growth
Valid drivers license and clean driving record
Benefits
A culture that welcomes and supports employee growth
Paid Holidays
Paid Vacations
Employer contributed healthcare
401k with match
Company
Dan Cummins Auto
2016, 2017, 2018, 2019, 2020, 2021 and 2022 Chevrolet Dealer of the Year.
Founded in 1956
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Klarakis
Chief Marketing Officer & Director of Strategy
Company data provided by crunchbase