LifeNet Health · 4 hours ago
Donor Relations Account Manager
Lynchburg, Virginia
Full-time
Hybrid
Mid, Senior Level
$76K/yr - $101K/yr
5+ years expLifeNet Health is dedicated to saving lives and restoring health through innovative tissue donation and recovery programs. The Donor Relations Account Manager will be responsible for promoting and managing these programs, building relationships with various stakeholders, and ensuring compliance with industry standards.
CharityHealth CareMedicalMedical DeviceNon Profit
Responsibilities
Manages the service plan implementation for existing LifeNet Health Donation Partners, including events and/or meetings and key marketing and public relations events
Provides training to educate Donation Partners on the donation process, changes in technology, best practices for donation consent, and updated procedures in relation to tissue banking
Manage specific programs and/or initiatives such as, LEAN initiatives to assess and improve LNH overall access to clinical tissue and other specific requests for research tissue that may arise
Conducts rounds with Donation Partners and assists with OPO/Recovery Agency development as needed to increase tissue donation and education
Manages accounts to build and guide key relationships in assigned hospital system and/or recovery agencies, with Executive Leadership Teams (CEO, CNO, CCO, VP etc.), Risk Managers, Quality departments, Nurse Managers (ER, ICU, OR etc.), Chaplains, and/or other administrative offices within the assigned Tissue Recovery Agency or Referral Facility
Develops a broad base of support for LifeNet Health’s products and services by maintaining quarterly contact with clinicians, medical examiners, funeral home partners, coroners, recovery agency and hospital decision makers
Works in conjunction with LifeNet Health Bio-Implant Specialists to tie existing and potential distribution opportunities in target hospitals or recovery agency for conversion and/or maintenance of the existing referral process
Collaborates with donation partners such as Organ Procurement Organizations (OPO) and eye banks
Provides statistical reports for each contracted hospital for the hospital to stay within the Centers for Medicare and Medicaid Services (CMS) and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) compliance standards in relation to tissue donation
Assist hospitals and recovery agencies with process improvement through continuous development and refinement of policies and procedures that maximize tissue donation or recovery in conjunction with industry standards, federal laws, and state laws
Reviews tissue donation data with key Executive Leadership partners on a yearly basis and/or as established by the referral agency
Reports on assigned territory activity, growth opportunities, and competitive analysis to management
Updates data/contacts into LifeNet Health tracking system on key developments, contacts, meetings, and events
Partners with LifeNet Health tissue recovery department to resolve any hospital, funeral home, medical examiner (ME), coroner, hospice or other partnership complaints as well as to provide marketing and professional education
Supports the LifeNet Health Funeral Home Advisory Board to ensure industry best practice feedback and collaboration
Assists in obtaining electronic medical records (EMR) for tissue recovery and quality assurance staff as needed
Establishes communication and procedures for obtaining current and future EMR records for hospitals and other partners in an assigned territory
Develops effective marketing tools and strategic business plans in order to maximize tissue donation in assigned region
Collaborates with marketing and public relation firms to develop marketing and communication initiatives as they relate to community education and donation awareness
Performs community education through Donate Life programs
Qualification
Required
Bachelor's Degree (Bachelor of Science or Bachelor of Arts)
Valid State Driver's License
5 years' experience in one of the following: healthcare (tissue banking, organ procurement, blood banking, nursing, psychology, medical, EMT, etc.) marketing, sales, public relations, education, or business development
Ability to communicate professionally with refined presentation skills and public speaking with internal and external customers, partners, donor families, executive leadership, and the general public
Competent experience in Microsoft Word, Excel, and PowerPoint
Complex knowledge of procedures, practices, and policies Ability to work collaboratively with team members
Ability to successfully gather and evaluate pertinent information to draw conclusions and identify potential trends
Ability to anticipate and critically think through problems
Ability to create and revise procedures, technical documents, and other relevant material according to established requirements
Preferred
Master's Degree – Healthcare Administration, Organizational Development, Business, or Leadership
Benefits
Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
Profit Sharing Plan- Share in the success you help create.
403(b) Retirement Plan- Invest in your future with confidence.
Paid Parental Leave- 6 weeks to bond with your newest family member.
Corporate Sponsored Events- Celebrate milestones and build connections.
Generous Paid Time Off- Because balance matters: 18 vacation days (based on position, tenure, and state laws) 9 sick days (subject to local and state regulations) 9 holidays (7 standard + 2 floating)
Flexible Work Program- For approved roles, how and where you perform best.
Tuition reimbursement- We invest in your growth and education.
Career & Leadership Development- Expand your impact and potential.
Wellness Program- Prioritize your health with holistic resources.
Employee Assistance Program (EAP)- Support for you and your household.
Incredible teammates- Collaborate with passionate, dedicated professionals.
Company
LifeNet Health
LifeNet Health is a charitable organization in the field of regenerative medicine.
1001-5000 employees
H1B Sponsorship
LifeNet Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (3)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Phil Jones
Chief Financial Officer
Recent News
Venture Capital
2025-12-16
Company data provided by crunchbase