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City of Dallas · 3 hours ago

Senior Office Assistant (Wastewater Collection) (Dallas Water Utilities - Civil Service)

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$22.32/hr - $24.56/hr

2+ years exp

The City of Dallas is committed to providing careers with purpose and a vibrant work culture. They are seeking a Senior Office Assistant to provide senior level administrative support, ensuring effective division operations through research, data gathering, and project coordination.

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Responsibilities

Provides administrative support typically under relatively general supervision within clearly defined guidelines and on assigned projects to assist management

Assist with projects as defined by supervisors, including analyzing findings and making recommendations to provide effective administrative support

Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments

Provides interpretation of processes, procedures and policies of relatively straight forward nature with limited discretion or impact typically within a specific program or interpreting procedures of departmental personnel

Conducts research on assigned subjects, secures materials for use in preparation of reports, composes correspondence and speeches, writes reports, and obtains various documents upon request to assist management

Maintains daily report of activities performed and providing customer service through telephone; researches citizen complaints and performs various administrative and clerical duties and support

Participates in the budget process and reviews expenditures to ensure expenses remain within budgeted limits

Performs any and all other work as needed or assigned

Qualification

Administrative supportReport writingPublic administrationAccounts payableCustomer serviceData analysisCommunication skills

Required

High school diploma or GED

Two (2) years of administrative experience involving: Accounts payable, Billing, Cashiering/reconciliation, Procurement, Correspondence, Report writing and/or; Creating/issuing permits

Knowledge of correct grammar, spelling, and punctuation

Basic knowledge of public administration

Knowledge of the City's payroll, accounting, or purchasing procedures

Ability to use office machines including, copier, fax machine

Ability to maintain records journals and files

Ability to write, clear and accurate reports

Ability to deal tactfully and courteously with the public and other city employees

Ability to handle difficult and unusual situations

Ability to analyze information and develop sound conclusions

Communicating effectively verbally and in writing

Establishing and maintaining strong working relationships