Goodwill of Central Illinois · 1 day ago
eCommerce Associate (full-time)
Pekin, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrGoodwill of Central Illinois is a nonprofit organization that operates ShopGoodwill.com, an e-commerce platform where various Goodwill organizations auction unique items. The eCommerce Associate plays a crucial role in achieving operational goals by performing various tasks such as picking, packing, shipping, and providing customer service. The position emphasizes teamwork, attention to detail, and a production-focused environment.
Retail
Responsibilities
Maintain clean and orderly work areas, meet and surpass hourly production quotas, and cross-train in other areas to build skill base and value within the department
Accurately scans and stocks items into inventory
Picks and fulfills customer orders and ensures accuracy by cross-referencing products with hand held scanners
Inspects each product’s condition and confirm with the description provided
Confirms appropriate packaging for customer orders
Prints out address labels and readies packages for shipment
Identifies quality merchandise using inventory management software and a barcode scanner
Visually inspects the condition of books and media
Establishes which books make it into inventory
Generates and answers all customer communications via Shopgoodwill.com tickets, emails, phone calls, or in-person
Schedules pick-up appointments
Pre-picks and organizes customer orders
Uses a digital camera to take specific product photos to meet customer requests
Works with each department within the facility to resolve issues as they arise
Qualification
Required
Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality
Is adept at reaching and surpassing quantity/quality quotas
Works well with others and makes valued contributions to the outputs of others
Adheres to procedures and protocol, including maintaining confidentiality in passwords and logging on and off procedures
Attends to details and pursues quality in accomplishing tasks, including safety awareness
Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions
Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s
Has solid knowledge of G Suite, MS Office, and internet navigation
Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement
Regularly lift and/or move up to 50 pounds
Can manage prolonged periods of sitting and working on a computer or handheld scanner
Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus
Minimum of 18 years of age
Benefits
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan, dental and vision insurance
Paid time off (PTO) and paid holidays
Company provided life insurance
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account and premiums
Retirement options with partial company match %
Employee discount (Goodwill retail and additional external services)
Mental health services with up to 15 free counseling sessions for you and any family members
Free nurse health coaching services on-site
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase