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Cloudforce · 1 hour ago

Technical Trainer

National Harbor, Maryland

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

Cloudforce is a spirited team defined by the shared values of excellence, growth, and teamwork. They are seeking a Technical Trainer to design, develop, and deliver training programs that empower clients to optimize their adoption of nebulaONE® and enhance their cloud operations.

Cloud ComputingInformation TechnologySoftware

Growth Opportunities

Responsibilities

Plan, organize, and deliver training sessions internally and to clients on nebulaONE®

Tailor training content and delivery methods for internal purposes and/or to meet the specific needs of our clients

Lead interactive Promptathons, where clients work hands-on to build and refine AI prompts, tackling real-world challenges together

Collaborate cross-functionally to develop training materials such as SOPs, technical documentation, presentations and exercises

Manage associated repositories and content created for training and/or change management purposes

Perform live demonstrations and hands-on labs to illustrate concepts and provide practical guidance to clients

Stay up to date with the latest Microsoft and AI advancements and best practices and maintain in-depth knowledge to deliver accurate and relevant content

Qualification

Technical TrainingMicrosoft Certified TrainerCloud TechnologiesAI KnowledgePresentation SkillsCommunication SkillsInterpersonal SkillsTeam-orientedSelf-motivated

Required

2+ years of experience as a Technical Trainer, Educator, or similar

Excellent communication and interpersonal skills, with the ability to work effectively with clients, team members, and stakeholders

Exceptional presentation skills, coupled with the patience to teach

Passion for teaching and helping others succeed in their cloud readiness journey

Flexibility to travel occasionally for on-site trainings, if needed

Preferred

Bachelor's degree in Education, Computer Science, Information Technology or related field

Strong knowledge of Microsoft product offerings, with an emphasis on AI, SaaS, or cloud technologies

Microsoft Certified Trainer (MCT)

Microsoft certifications, such as the AI-900, AZ-900, etc

Benefits

401K

Medical

Dental

FSA

Friday lunch and shenanigans... on us!

Incentive program for investing in your growth.

401K savings plan and education reimbursement.

24/7 access to a modern gym with Tonal and Peloton.

Free monthly garage parking with direct private access to the office.

Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.

Paid parental leave, including adoption and foster care placement.

PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).

9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.