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Calyxo, Inc. · 2 hours ago

Fort Worth, TX based Clinical Specialist - Remote, USA

United States

Full-time

Remote

Entry, Mid, Senior Level

$100K/yr - $140K/yr

1+ years exp

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA, focused on improving kidney stone treatment. The Clinical Specialist is responsible for providing clinical product assistance during surgical procedures and training surgical teams on the safe use of medical devices.

Health CareMedicalMedical DeviceWellness

No H1B

Responsibilities

Provide clinical case coverage as assigned

Train the surgical team to assist in good patient outcomes and verbally support cases during training period

Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures

Develop technical acumen to a level to serve as an educational resource

Demonstrate appropriate interactions with all hospital service providers

Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits

Troubleshoot equipment according to standard procedure

Provide intra-operative clinical product support

Ensure that 100% of received inventory and returned inventory matches shipping documents

Reconcile inventory/usage as well as missing inventory

Assist in the delivery of procedural training to physicians and medical staff

Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes

In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes

In Partnership with TSM, support education of APPs, Office and Hospital Staff

In partnership with TSM, help facilitate and support Residency Education

Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals

In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing

Other duties as assigned

Qualification

Clinical experienceIntraoperative procedural guidanceSurgical techniqueMedical device industry knowledgeCustomer relationship skillsTraining skillsTroubleshootingInventory managementCompliance knowledgeTeam collaboration

Required

Clinical experience such as: Scrub Tech, X-Ray Tech, RN or BSN, Laser Tech

Experience in surgical technique and sterile procedures in the operating room

Experience utilizing fluoroscopy is a plus

Customer relationship and procedural skill development are highly desired

Able to travel by car up to 90%

Compliance with relevant county, state, and federal rules regarding vaccinations

Legal authorization to work in the United States is required

Preferred

Industry experience (1-3 years)

Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies

Comfortable with the pace required to be successful in a start-up

Ability to provide intraoperative procedural guidance

Willingness to travel outside of the designated territory

Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider)

Clinical experience: Intraoperative Coaching Experience

OR experience: Fluent in Staff and Support Training

Track record of success. Urology experience preferred

Understands the medical device industry

Understands sales processes and training

Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc)