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Capital One · 1 hour ago

Principal Associate - S&G Analyst Programs l Strategic Initiatives Lead

McLean, VA

Full-time

Onsite

Entry, Mid Level

$103K/yr - $117K/yr

2+ years exp

Capital One is a financial services company, and they are seeking a Strategic Initiatives Lead to develop, implement, and manage innovative strategies for their team. This role focuses on enhancing operational efficiency, supporting program success, and managing strategic initiatives to drive impactful change.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Optimize Operational Efficiency: Lead initiatives to identify and implement improvements across our end-to-end campus programs processes. This includes deeply understanding current workflows and proactively seeking opportunities for greater efficiency and effectiveness

Support Program Team Success: Work closely with our program pillar leads to understand their process needs, ensuring they have the necessary tools, documentation, and streamlined workflows to succeed

Build Structure and Documentation: Develop and implement robust structures for handling new, one-off associate scenarios, ensuring consistency and scalability. You will centralize and optimize our shared documentation (e.g., shared drives), making critical information easily accessible and well-organized for the team and client leads

Process Gap Analysis & Creation: Proactively explore our current operational ecosystem to identify missing processes or opportunities for enhancement. Design and implement new processes to address these gaps, strengthening our overall operational framework

Enhance Team & Client Lead Management: Investigate and implement strategies to improve how our internal team and client leads are managed from an operational perspective, fostering better communication, collaboration, and shared understanding

Operations Point of Contact (POC): Serve as a central point of contact for operational inquiries and challenges, providing guidance and solutions to the horizontal programs ops team

Team Management & Strategy: Contribute to the strategic direction and logistical planning for monthly team meetings and quarterly off-sites, ensuring they are productive forums for aligning on goals, addressing challenges, and fostering continuous improvement

Strategic initiatives project manager: Lead the project management process for new and unplanned strategic initiatives that impact the entire portfolio, identifying where to pull in the appropriate team leader (ex: Discover integration, demand planning, etc)

Qualification

Process ManagementOperational EfficiencyProject ManagementEvent ManagementHuman ResourcesProcess MappingGoogle WorkspaceProactive AttitudeCommunicationOrganizational SkillsInterpersonal Skills