Ernest · 3 hours ago
Client Coordinator
Romulus, Michigan, United States
Full-time
Onsite
Entry Level
$21/hr - $24/hr
2+ years expErnest Packaging Solutions is a company dedicated to the success of its customers and employees in the packaging industry. They are currently seeking a Client Coordinator to establish reliable partnerships with clients, understand their business needs, and provide support to ensure high levels of service.
Manufacturing
Responsibilities
Establish themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information
Utilize this understanding to provide clients with additional product offerings aimed at strengthening their businesses
Provide support to the clients within a Client Relationship Managers (CRMs) book of business
Coordinate routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service
Be trained, supervised, and evaluated by the Client Coordinator Manager at their assigned division
Qualification
Required
High School Diploma or General Education Degree (GED)
Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
Strong clerical skills, including data entry and document organization
Basic computational skills, including converting fractions to decimals, division, multiplication, etc
Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
Highly organized, self-starter, who is detail oriented
Friendly, professional, helpful, and willing to participate in various company activities
Preferred
2+ Years of Customer Service Experience
Working knowledge of Enterprise Resource Planning (ERP) systems
Benefits
Benefits
Amazing employee first culture
Company
Ernest
Ernest is a family-owned packaging solutions company that creates amazing experiences for you and your customers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Cornflake Wilson
CTO (Chief Twitter Officer)
Scott Gardner
Board Advisor and CMO
Recent News
2025-08-07
Company data provided by crunchbase