Sales Operations Manager, National Accounts - Target & Drug jobs in United States
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Wonderful Pistachios & Almonds · 3 hours ago

Sales Operations Manager, National Accounts - Target & Drug

Wonderful Pistachios is the world's largest pistachio processor and marketer, located in California's Central Valley. The Sales Operations Manager, National Accounts is responsible for leading sales operations and analytical sales planning to drive growth and strengthen customer relationships with US Target stores and the Drug Channel across multiple business units.

FarmingFood and BeverageOrganic FoodSnack Food

Responsibilities

Manage sales forecasting, reporting, and performance tracking for the Target, Walgreens, and CVS accounts in coordination with demand planning and sales leads
Analyze sales performance, category trends, and promotional effectiveness to inform business planning and identify opportunities for growth
Maintain master data including item setup, pricing updates, and promotional calendars across internal systems and customer portals (e.g., Partners Online)
Partner with the AVP in developing and executing joint business plans as needed to drive sales, profitability, and market share growth
Develop and deliver weekly/monthly sales reports, forecasts, and scorecards
Assist in the preparation of customer presentations, promotional calendars, and internal planning meetings
Own the organization and upkeep of customer-related documentation, trackers, and shared files
Serve as the key liaison between internal teams (marketing, supply chain, finance) and customer buying teams
Plan and execute line reviews, seasonal resets, and promotional events
Represent the Target, Walgreens, and CVS accounts internally, ensuring customer needs and priorities are reflected in internal planning and strategy
Act as a key liaison with cross-functional departments to drive initiatives to ensure timely delivery of new item launches, marketing campaigns, and supply chain programs
Manage deadlines, deliverables, and approvals to keep projects on schedule to drive projects forward, aiming at improving sales team processes, tools, and reporting inefficiencies
Serve as a systems and process SME for the Target, Walgreens, and CVS account team, providing recommendations on automation, documentation, and scalable practices
Oversee and optimize sales processes and tools to improve efficiency, accuracy, and performance tracking across national accounts
Monitor inventory levels and supply chain performance to minimize out-of-stocks and overstocks and provide on-going reporting/tracking
Collaborate with logistics and replenishment teams to ensure accurate forecasting and order fulfillment
Collaborate with sales merchandising teams to ensure proper execution of in-store initiatives
Monitor customer invoicing and deduction activity in partnership with Accounting to help ensure timely payments and resolution of outstanding balances

Qualification

Sales operations experienceData analyticsRetail account managementMicrosoft Office proficiencyTrade systems knowledgeDemand forecastingBachelor’s degreeInterpersonal skillsCommunication skillsResults-drivenTeam collaborationFast-paced environment adaptability

Required

5+ years of experience in sales, sales operations, or retail account management, preferably in consumer packaged goods, including at least 2 years supporting major retail accounts
Strong experience with data analytics; able to translate insights into actionable recommendations
Proficient in Microsoft Office (Excel, PowerPoint, Word) with advanced Excel skills (e.g., pivot tables, v-lookups)
Experience in sales operations, trade systems (e.g., TPM, TPO), and demand forecasting processes a strong plus
Familiarity with retail systems (e.g., Retail Link, Target POL, Item360) and syndicated data (e.g., ACNielsen, GRS) a plus
Knowledge of both Packaged Grocery and Produce categories a plus
Strong interpersonal and communication skills; able to collaborate across teams and engage diverse stakeholders
Results-driven with high energy, strong work ethic, and the ability to thrive in a fast-paced environment
Bachelor's degree in Business, Marketing, or related field

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Company

Wonderful Pistachios & Almonds

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Wonderful Pistachios & Almonds is the world's largest vertically integrated grower and processer of almonds and pistachios.