IT Support Technician II / Full-Time / Days jobs in United States
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Chestnut Health Systems · 3 hours ago

IT Support Technician II / Full-Time / Days

positionUS-IL-Bloomington
timeFull-time
remoteOnsite
seniorityEntry Level
money$20/hr - $21/hr
date2+ years exp

Chestnut Health Systems is a leading provider of integrated health care services. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations
Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff
Provide end-user application training and ongoing support to staff as needed
Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager
Manage the computer storage room and maintain accurate inventory records
Uphold Chestnut Health Systems’ commitment to customer service excellence through professional communication and responsiveness
Safeguard organizational data, including sensitive client and financial information, in alignment with company policies
Additional Duties as assigned by management

Qualification

IT support experienceWindows 10/11Microsoft Office 365PC troubleshootingHardware installationMobile devicesSelf-motivated problem solverCommunication skills

Required

Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors)
Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with macOS is a plus
Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems
Working knowledge of mobile devices, including smartphones and tablets
Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users
Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices
Ability to lift 10–20 pounds regularly and up to 40 pounds occasionally for special projects
Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies
On-site position with the flexibility to work occasional overtime as needed

Company

Chestnut Health Systems

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Chestnut offers a comprehensive scope of behavioral health and human services in Illinois, U.S.A.
dateFounded in 1973
location
Bloomington, Illinois, USA
people-size501-1000 employees
web-link
http://chestnut.org/

H1B Sponsorship

Chestnut Health Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Puneet Leekha
Chief Executive Officer
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Dietra Kulicke
VP of Integrated Care
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Recent News

PR Newswire
Puneet Leekha Installed as CEO of Chestnut Health Systems
2025-10-06
Company data provided by crunchbase