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Virginia Lottery · 22 hours ago

Retail Operations Accounting Manager

Richmond, VA

Full-time

Hybrid

Mid, Senior Level

$99K/yr - $120K/yr

2+ years exp

Virginia Lottery is an independent state agency that has been providing entertaining experiences responsibly for over three decades. They are currently seeking a Retail Operations Accounting Manager to manage retailer billing processes, oversee prize payments, and ensure compliance with Lottery Finance guidelines.

GamblingGovernment

Responsibilities

Manage all retailer billing processes, to include complex, high-volume system balancing, weekly sweeps, retailer 'trust' bank accounts, collection of all balances and all other related aspects of retailer accounting

Reconcile all Accounts Receivable accounts, Accounts Receivable clearing accounts, and daily online prizes payable accounts

Serve as Finance User Test Coordinator for system testing of all new products, software and enhancements

Develop user requirement documentation for staff and create user test scripts for participation in the testing of all new games, retailer type, or product software or hardware

Evaluate financial data for accuracy of reporting for all system changes, communicate any noted discrepancies and monitor the correction of discrepancies

Participate in the resolution of all problems and disputes concerning collections from Lottery retailers

Support CSC operations in prize payments and any inquiries as they occur

Support Licensing with bonding levels and general information on retailer billing as needed

Manage all processes associated with annuity prize payments

Manage Bank of America interfaces, provide oversight of all annuity processes and controls

Manage debt setoff and tax withholdings from prize payments and be responsible for timely filing of these to the appropriate agencies

Manage problem tickets sent by Sales Rep and process these within the billing week they are received

Analyze data and generate reports

Generate Accounts Receivable statistical data reports to management on a monthly basis

Analyze trends noted through Accounts Receivable and make recommendations to management

Analyze the need for system improvement requests, open requests for service as appropriate, and work with PMO to resolve

Interpret Virginia Lottery guidelines, policies, and directives as they apply to Lottery Finance

Qualification

AccountingData AnalysisProject ManagementAccounts Receivable ManagementBanking KnowledgeAutomated SystemsTraining SkillsCommunication SkillsTeam CollaborationProblem Solving

Required

Bachelor's Degree in Accounting, Finance, Business, or other related field from an accredited 4-year college or university

Thorough knowledge and understanding of banking, cash management, investments, and collections for highly visible 24/7 cash-intense multi-billion-dollar business operation

Considerable knowledge of accounting practices and principles, internal controls, automated systems applications and treasury operations

Minimum of two years experience managing systems and/or staff with responsibilities for highly automated, high transaction volumes and significant cash flow operations

Demonstrated project management skills, including the development of user and system design specifications involving testing and implementation

Knowledge of accounts receivable management, credit and collections

Ability to work simultaneously on multiple cross-departmental projects

Demonstrated ability to train and direct the work of supporting staff

Proficiency in desktop applications such as, but not limited to, Microsoft Office, and integrated automated accounting systems

Ability to participate in cross-departmental teams to accomplish overall goals and objectives

Exceptional analytical and communication (oral and written) skills

A comparable amount of education, training and professional work experience may be substituted for minimum qualifications

Preferred

Experience in a progressively responsible management role, with management experience preferred

Knowledge of the retail operations and Lottery industry is desired

Knowledge of control environment and promote new technology

Experience in monitoring system processes/interfaces daily reporting deficiencies and assisting in design and problem resolution preferred

Knowledge of banking products/processes, including ACH, a plus

Ability to react and communicate effectively in all situations. Some areas of responsibility require quick, yet thorough analyses and decisions, while others require long-term research and detailed planning involving several other states

Critical communication skills at all levels, including high-level representatives from other Lottery operations, state oversight agencies, legal representatives, and retailers