SugarCRM · 2 hours ago
Director of Product Management
SugarCRM is a customer relationship management software company on a mission to help sales teams reach their highest potential. The Director of Product Management will lead the strategy, vision, and execution for the foundational platform that powers all SugarCRM products, guiding a team of Product Managers and collaborating with various teams to ensure the platform's success.
Responsibilities
Define and Drive the Platform Vision: Shape the strategic direction for SugarCRM’s platform, ensuring it powers consistent, scalable experiences across all products
Lead and Develop the Team: Manage a team of Product Managers, providing mentorship, clear direction, and growth opportunities
Unify User Experiences: Deliver initiatives that bring together the end-user and admin experiences, creating a cohesive, intuitive environment
Advance Conversational AI and Analytics: Oversee platform capabilities that power AI-driven experiences, insights, and analytics across the product suite
Own Core Platform Services: Drive roadmap and execution for identity and user management, common data model, and third-party integrations
Collaborate and Influence: Partner across Product, Engineering, and Go-To-Market to ensure platform capabilities align with business priorities and customer value
Measure and Communicate Impact: Define KPIs for platform performance, adoption, and satisfaction, ensuring transparency and accountability
Qualification
Required
10+ years of product management experience, including 3+ years leading product managers or cross-functional teams
Deep understanding of platform and ecosystem strategy — including APIs, integrations, and extensibility
Experience with enterprise SaaS products, ideally in CRM, CX, or adjacent domains
Track record of delivering cross-product initiatives such as unified UX, analytics, or data frameworks
Strong technical acumen and ability to engage deeply with Engineering and Architecture
Excellent communication, stakeholder management, and storytelling skills
Proven ability to execute both strategically and tactically — from vision to delivery
Bachelor's degree in Computer Science, Engineering, or related field; MBA a plus
Benefits
Excellent healthcare package for you and your family
Savings and Investment – 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!
Company
SugarCRM
SugarCRM is a platform do the work—no blind spots, no busy work, and no roadblocks.
H1B Sponsorship
SugarCRM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (6)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$123.09MKey Investors
Accel-KKRGoldman SachsNew Enterprise Associates
2018-08-15Private Equity
2015-09-30Secondary Market
2015-01-29Convertible Note· $3.57M
Recent News
2025-11-13
Company data provided by crunchbase